Smartflats - Luxembourg
1 malam
Bilik dan Tetamu
1 bilik, 2 Dewasa, 0 Kanak-kanak
Semua Penginapan di Luxembourg
Smartflats - Luxembourg
10-12 Rue Adolphe Fischer, Garer Quartier, 1520 Luxembourg, Luxembourg
Lihat Peta
Penginapan di Smartflats Design Luxembourg menempatkan anda di tengah-tengah Kota Luxembourg, dalam lingkungan 15 minit berjalan kaki dari Dewan Bandar Raya Luxembourg dan Am Tunnel. Pangsapuri ini berada 0.6 km dari Place des Martyrs dan 0.9 km dari Gereja Sacre Coeur.Lihat Lagi
Kami Memadankan Harga
Kemudahan
Wi-Fi di kawasan awamPercuma
Perkhidmatan daftar masuk VIP
Daftar masuk dan keluar ekspres
Inggeris
Perancis
Sepanyol
Servis bilik
Lif
Semua Kemudahan
Keterangan Penginapan
Penginapan di Smartflats Design Luxembourg menempatkan anda di tengah-tengah Kota Luxembourg, dalam lingkungan 15 minit berjalan kaki dari Dewan Bandar Raya Luxembourg dan Am Tunnel. Pangsapuri ini berada 0.6 km dari Place des Martyrs dan 0.9 km dari Gereja Sacre Coeur.
Lihat Lagi
2.7/5
Kebersihan2.7
Kemudahan2.7
Persekitaran2.7
Perkhidmatan2.7
Kesemua 26 Ulasan
Persekitaran
Lapangan Terbang: Lapangan Terbang Luxembourg
(7.6km)
Kereta api: Cents-Hamm
(3.7km)
Lihat di Peta
Bilik
Ulasan Tetamu
Perkhidmatan & Kemudahan
Polisi
12
Studio
1 Katil double
Wi-Fi Percuma
Dilarang merokok
Bilik Mandi Peribadi
Peti sejuk
Wi-Fi Dalam Bilik
Tuala
Semak Ketersediaan
Ulasan Tetamu
2.7/5
26 ulasan
Ulasan Yang Disahkan- Kebersihan2.7
- Kemudahan2.7
- Persekitaran2.7
- Perkhidmatan2.7
Purata untuk tempat penginapan serupa di Luxembourg
diede o
6 Mei 2024
Very bad experience. All of the window blinds were broken before we got there and so was the sofa bed. Smartflats did not care about this situation and did not try to help us, so two of our group had to sleep on the ground. All we got was an E-mail with their apologies after a few messages about this. Do not book here.
Terjemah
Pengguna Tetamu
22 Julai 2024
The worst place I've ever stayed!! One of our rooms was not cleaned or made available to us for the entire trip and the customer service team just didn't care that we had 3 sleepless nights trying to sleep on the floor!! It's also generally ruin down and dirty!! Don't bother booking. If I could give it zero stars I would!!!!
Terjemah
Pengguna Tetamu
30 Jun 2023
As discussed over the phone, I request a full refund in regards to my booking. I did not use the second night I booked at all, because the lock on the door stopped working - it could only be opened by the master key from the maintenance worker that came to help me at 11:00 on 17 June. Furthermore, the apartment was infested by ants, missing towels, had visible damage on the wall paint, and your call center representative who finally answered on my 20th call only after *********** contacted you was incredibly rude and blamed me for not calling (which I did so many times without success). Please find attached pictures of the state of the apartment when we moved in. All in all, it was an absolute nightmare. The lock on the door was not working when we came back from our wedding in the early morning on 17 June. The so called "24/7 emergency" number has noone answering even after staying on the line for hours. I will rate Smartflat 0 stars on every possible website unless something is done to compensate me.
Terjemah
Pengguna Tetamu
30 November 2023
Can't understand all the negative reviews. We arrived and having been sent our entry code found it really easy to enter the property and room. People have to understand there are no keys so don't try and get a key from the key safe. The room was large clean and comfortable and we have had a wonderful stay. Perfectly situated near all attractions all within walking distance.
Terjemah
Pengguna Tetamu
15 Oktober 2023
Hello, me and my partner had an issue with the booking made for Smartflats Luxembourg, for 30 sept-7 oct. On arrival date, the apartment door had an issue and couldn't be opened, neither their information sent by email to open the 2 front doors of the building did not work properly, and they only sent 2 of the 3 door codes. We have spent 2 hours trying to contact them, trying to call on the 3 contact numbers on which they could not be reached and when we finally found someone on their online app chat they said they have to cancel the booking without explanation, as they had this issue before and couldn't send anyone at the location to solve the issue on late Saturday. In the end they cancelled the booking anf got a full refund but we spent 2 hours in the night to enter their flat and afterwarda had to book another room at a nearby hotel at 3 AM in the morning. Awful service and incomplete information!!!
Terjemah
Pengguna Tetamu
31 Ogos 2023
I received the code for the front door and the lockbox. However the lockbox code was incorrect. Luckily someone answered the whatsap number pretty quickly (only messages, no calls possible) Someone was walking out while we needed to access the second door so no code was needed. When we arrived home at around 19:15, we quickly discovered that we had not been sent a code for the middle door. We knocked, we buzzed every other unit with no luck. Of course we sent desperate messages to the whatsap number, still with no response and it's now 8:41am. Finally on one of the email addresses someone responded with the magic code. I had already walked outside the building on knocked on windows until a lady inside gave us the code, but she said it happens all the time in the building. Then, we started looking for tea cups and pans etc for breakfast and the stuff is disgusting and dirty😭
Terjemah
Pengguna Tetamu
30 Jun 2023
I got fooled by the amazing reviews of this place on ***********. The reality is quite different. Firstly, there's no instructions on how to open the main door after you key in the code, the instructions are inside the main door. What a useful place to have them! You have to let the keypad beep 3 times, then the lock beeps twice and only then can you turn the barrel and push the door. We arrived after midnight the first night, it was quite difficult trying to figure this out in pitch black, with no street lights or doorway light. Moving onto the apartment. The smoke alarm was taken apart and thrown into a random press, a press door in the kitchen part was hanging on by one hinge. The table wasn't sturdy (wasn't secured to the wall like it was supposed to be- only standing on one leg) and nearly fell over when I put my handbag on it. The bed folds up against the wall and there's a couch underneath. So not a great quality bed. One tiny little thin pillow each. One threadbare towel each plus one hand towel- these have been washed and used within an inch of their lives. Dirty delph in the dishwasher, marks and stains over the counter. The whole place had a dirty feel to it, bathroom included. We had to sleep with a chair against the door as we couldn't lock it from the inside, making us feel a bit unsafe sleeping there. I honestly couldn't recommend this place. The only good thing about this place is that it's a handy location.
Terjemah
Pengguna Tetamu
15 Mac 2023
Really poor, pillows had hairs on them room not cleaned and toliet looked like it had urine around the base of it. We booked 3 days and did not stay on one of them. We asked each day for room to be cleaned so we could stay and it was just ignored. They also refused to give us our money back. Best stay somewhere else where it clean and there is some customer service.
Terjemah
Pengguna Tetamu
31 Januari 2023
Basically there is nothing to say as we didn't even manage to get through the front door! We were supposed to arrive at 11.00pm and even though we were sent the digital pin code a couple of hours earlier, the door was not working. The issue was that there did not seem to be any power for the electric panel which needed this code. We tried to call the property directly but there was no answer, and after many attempts we finally managed to get in touch with them through ***********. The staff were really rude and just told us to pull on the door before entering the code but of course this did not work as it was pretty obvious that the power was the reason. So we tried to call again and no one picked up the phone. We were very lucky enough to have friends living in Luxembourg where we managed to actually stay the night as otherwise WE WOULD HAVE ENDED UP ON THE STREET! The next morning after another countless amount of trying to contact the property, the lady was getting frustrated and kept telling us to stop calling. We were asking to speak with the management but was told that 'the management does not accept calls' Anyways we decided to book somwhere else and at least managed to get our money back after endless arguments. Definite SCAM! Most definitely do not recommend.
Terjemah
Perkhidmatan & Kemudahan
Kemudahan Paling Popular
Wi-Fi di kawasan awam
Percuma
Kemudahan Lain
Internet
Wi-Fi di kawasan awam
Percuma
Tempat Letak Kenderaan
Tempat letak kenderaan
Perkhidmatan Meja Depan
Perkhidmatan daftar masuk VIP
Daftar masuk dan keluar ekspres
Bahasa yang Dituturkan
Inggeris
Perancis
Sepanyol
Makanan & Minuman
Servis bilik
Kawasan Awam
Lif
Larangan merokok di kawasan awam
Keselamatan
CCTV di kawasan awam
Alat pemadam api
Pengesan asap
Penggera keselamatan
Polisi Tempat Penginapan
Waktu Daftar Masuk & Daftar Keluar
Waktu daftar masuk: 16:00–23:30
Waktu daftar keluar: 00:00–11:00.
Daftar masuk layan diri: Hubungi tempat penginapan untuk mendapatkan arahan tentang cara mendapatkan kad/kunci
Jika anda tiba di luar waktu daftar masuk, hubungi tempat penginapan lebih awal
Polisi Kanak-kanak
Kanak-kanak dari semua peringkat umur dialu-alukan di hotel ini.
Kanak-kanak berumur antara 0 hingga 0 tahun boleh menginap secara percuma jika katil tambahan tidak diperlukan.
Katil Bayi dan Katil Tambahan
Untuk semua jenis bilik, katil bayi dan katil tambahan tidak boleh ditambah.
Polisi Deposit
DepositDeposit diperlukan
Kaedah Pengambilan DepositJumlah tetap sebanyak € 150.00 (kira-kira IDR 2,538,749) dikenakan.
Kaedah Pembayaran Depositkad kredit
Bayaran balik DepositDeposit akan dikembalikan ke akaun pembayaran asal dalam masa 7 hari selepas mendaftar keluar.
Haiwan peliharaan
Haiwan peliharaan tidak dibenarkan
Had Umur
Tetamu yang mendaftar masuk mestilah berumur sekurang-kurangnya 18 tahun.
Pembayaran di Hotel
Keterangan Penginapan
- Bilangan Bilik: 12
Penginapan di Smartflats Design Luxembourg menempatkan anda di tengah-tengah Kota Luxembourg, dalam lingkungan 15 minit berjalan kaki dari Dewan Bandar Raya Luxembourg dan Am Tunnel. Pangsapuri ini berada 0.6 km dari Place des Martyrs dan 0.9 km dari Gereja Sacre Coeur.
Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan bantuan pelancongan/tiket.
Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres dan lif.
Selesakan diri anda di salah sebuah daripada 12 bilik tamu yang dihias secara berasingan, serta menampilkan dapur dengan peti sejuk dan dapur. Televisyen skrin rata dengan program digital menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan ketuhar gelombang mikro, manakala pengemasan disediakan setiap minggu.
Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan bantuan pelancongan/tiket.
Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres dan lif.
Selesakan diri anda di salah sebuah daripada 12 bilik tamu yang dihias secara berasingan, serta menampilkan dapur dengan peti sejuk dan dapur. Televisyen skrin rata dengan program digital menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan ketuhar gelombang mikro, manakala pengemasan disediakan setiap minggu.