Ulasan Steigenberger Achti Resort Luxor

Jawapan daripada Pihak Penginapan: Dear Christian,Warm greetings from Steigenberger Resort AchtiThank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the room key card and the cleanliness of the bungalow stairs. This is not the level of service we strive to provide, and your comments have been shared with our team to ensure immediate improvement. We appreciate your understanding and hope to have the opportunity to welcome you again for a smoother and more enjoyable stay.Thanks and Kind Regards

Jawapan daripada Pihak Penginapan: Dear Carolin,Warm greetings from Steigenberger Resort AchtiThank you for your wonderful feedback. We’re thrilled to know that your stay with us was one of the best during your trip to Egypt. It’s a pleasure to hear you enjoyed the spacious and quiet rooms, the beautiful Nile sunset views, our breakfast selection, and the convenience of our laundry service.We also appreciate your helpful tip for future travelers regarding the taxi drop-off—this will surely be valuable for others. We’re so glad you had a memorable experience and look forward to welcoming you back soon.Thanks and Kind regards

Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience with us! We’re so glad you enjoyed the beautiful Nile view — it truly is something special. We're also happy we could accommodate your early check-in and that it added comfort to your stay.We appreciate your helpful tips for future guests regarding transportation and room preferences. Your feedback is valuable, and we’re always looking to make our guests' experience as smooth and enjoyable as possible.We hope to welcome you back again soon for another great stay by the Nile!

Jawapan daripada Pihak Penginapan: Dear Samir,Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your stay and especially appreciated the view of the Nile, the value for money, and the attentive service from our team. It’s great to know your room met your expectations and that you found a peaceful retreat with us amidst the energy of Luxor.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Thanks and Kind Regards

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear that you had an exceptional stay and enjoyed our prime location near the Luxor Temple and the Valley of the Kings. We look forward to welcoming you back for another memorable visit!Best regards,

Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. We sincerely apologize for the discomfort and disappointment you experienced during your stay. We're sorry for the issues with the room, bed sheets, and the behavior of some staff members. This is not the standard we strive for, and we will be addressing these concerns with our team to ensure improvements are made.We’re glad to hear that the cleaning staff were helpful, and we will make sure to recognize their efforts. Your feedback is important, and we hope to have the opportunity to welcome you back for a much better experience in the future.

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Warm greetings from Steigenberger Resort AchtiThank you for your wonderful review and for sharing your kind words about our team. We are so pleased to know that you experienced excellent customer service throughout the hotel, from our reception team who assisted with your early check-in, to the restaurant and pool staff who made your stay even more enjoyable.It’s also fantastic to hear that you loved your Nile view room and captured special memories to take home. Your recommendation means a lot to us, and we look forward to welcoming you back soon to Steigenberger Achti Resort.Thanks and Kind Regards

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your wonderful experience!We’re delighted to hear that you enjoyed the beautiful setting by the Nile, the convenience of nearby transport and restaurants, and our 24-hour room service. It's also great to know our team made your stay even more enjoyable with their warm and courteous service.We truly appreciate your kind words and look forward to welcoming you back for another memorable visit.Warm regards,

Jawapan daripada Pihak Penginapan: Dear Ronnie,Warm greetings from Steigenberger Resort AchtiThank you for your positive feedback. We are delighted to know you enjoyed our convenient location, beautiful Nile view, clean rooms, and good service. It was a pleasure having you with us, and we look forward to welcoming you back soon.Thanks and Kind Regards

Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you for taking the time to share your feedback. We’re truly sorry to hear about the cleanliness issues you encountered during your stay. This is far below the standards we strive to maintain, and we sincerely apologize for the inconvenience and discomfort caused.Your comments have been shared with our housekeeping management to ensure immediate corrective action is taken. Please know that guest hygiene and comfort are our top priorities, and your experience does not reflect the level of care we aim to provide.We hope you’ll consider giving us another opportunity in the future to offer you a much better and more enjoyable stay.Best regards,

Jawapan daripada Pihak Penginapan: Thank you for your feedback. We’re sorry to hear that the condition of the room and noise from the air conditioner affected your stay. Your comments have been noted, and we are reviewing the issues with our maintenance team to take appropriate action.We appreciate you bringing this to our attention and are committed to improving the guest experience.

Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you for your feedback. We’re glad you found the room and most of our staff satisfactory, but we sincerely apologize for the experience you had with housekeeping. This behavior does not reflect our service standards, and we appreciate you reporting it so we could address it promptly.Please rest assured that we’re taking steps to prevent this from happening again. We value your feedback and hope to welcome you back for a better experience.Best regards,

Jawapan daripada Pihak Penginapan: Dear Tarek,Thank you for taking the time to share your feedback with us.We’re glad to hear that your friend’s overall stay went well and that you were satisfied with the experience. However, we sincerely apologize for the delay in delivering their luggage. This is certainly not the level of service we aim to provide, and we appreciate you bringing it to our attention.Please rest assured that we are addressing this issue with our team to improve efficiency and ensure a smoother experience for all our guests in the future.We truly value your trust in us and hope to welcome you—and your friends—back again soon for an even better stay.Thanks and Kind Regards

Jawapan daripada Pihak Penginapan: Dear Mothais,Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed the beautiful views of the Nile River and the morning hot air balloons. We aim to provide our guests with an unforgettable experience, and it’s great to know you appreciated these aspects of your stay.We do apologize for any inconvenience regarding the airport transfer. Typically, we offer airport transfer services for our guests, and we regret that we were unable to accommodate your request at that time. We will look into our communication processes to ensure that all transfer arrangements are clearly communicated in the future.Regarding the cost of beer, we always strive to provide value for our guests, and we appreciate your feedback as it helps us continuously improve.We hope to welcome you back in the future and provide you with a more seamless experience. Thank you again for your review.