Hotel Mewah di Tokyo

Superb in all departments. Exceptionally clean and service from all staff members felt very special indeed. Tepanyaki chef prepared and unforgettable meal experience and went above and beyond to ensure we had a great time. Beautiful view from the Room, with Mount Fuji visible on clear days.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

We wanted a hotel right next to Tokyo Station as we were traveling by Shinkansen, and it doesn't get much closer than this. Like many modern hotels in Tokyo located in office towers, the actual lobby isn't on the ground level. This was a little annoying but it is what it is. Our room was spacious as expected, with views of Nihonbashi and the east side. Plenty of room to open up our big suitcases. The chaise longue next to the windows was a comfortable place to spend time on. The bathroom had a large wet room, equipped with a rainshower next to the bath tub. The glass wall meant that one could be in the bathroom and look out not only at the room, but at the rest of Tokyo if curtains were drawn. My main complaint was the shortage of TV channels with English or non-Japanese broadcast. We stayed in local Japanese hotels where they offered more international programming, so why didn't Shangri-La?! Service was otherwise fine, with check-out available via the Shangri-La app on one's mobile phone.

This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!

幫老闆預訂的，新落成的東京豪華酒店，迦努東京通過對美食、藝術和設計的欣賞，頌揚這座城市豐富的文化結構，將其充滿活力的社交場景帶到日本首都，同時成為通往其最佳景點的門户，距離六本木和虎之門街區僅幾步之遙。酒店共有八層，設有 122 間客房和套房，由 Denniston 的 Jean-Michel Gathy 設計，面積達 284 平方米（3057 平方英尺），落地窗、私人陽台和具有現代歐洲風情的亞洲風格內飾，寬敞空間營造出恬淡美感，與城市的喧囂形成鮮明對比。

The hotel is magnificent, with the luxury of the last century. The rooms are comfortable and well equipped. After staying, you will feel the attentive service everywhere. Problems are dealing quickly and efficiently. If you sit near the window in the restaurant on the 17th floor, you can enjoy the view of Hibiya Park and the garden of Imperial Palace. Ginza is also within easy walking distance and Takarazuka Theatre is nearby. When you need a taxi, there is always one waiting to serve you. If you need to buy gifts, the underground level has everything.

a bit confused and disappointed at the breakfast, no buffet . Gym is not big but extremely well equipped . Great location . Fantastic hotel .

I am not one to leave reviews. In fact, this maybe my first in many years but I feel compelled to do so on this occasion. The term 5 star has been very diluted these days, but this property is a fine example of what it really should mean. Japan already has a very high standard of hospitality but this property goes far beyond any other luxury hotel here and that includes the Aman which is around the corner. Outstanding spa, ultra chic bar on the 45th floor in beautiful surroundings and absolute attention to fine detail in all aspects. Care for breakfast at 2pm? In 99% of properties you are met with “breakfast service is closed”. Here however, it was “how would you like your eggs and may we move you to a larger table as the chef will bring out a large spread” If you find your self in Tokyo and are lost in the array of choices, this property is what you would expect from Blvgari (and this maybe is the finest of city Blvgari’s) but with a true sense of Omotenashi. Bravo to whoever is in charge of this place.

Very nice service. They all speak fluent English and know diff kind of languages. The rooms size is big and spacious, neat and tidy. Everyone is polite and helpful, greet you every time when you pass by. Definitely worth the money, but the only thing to complain is that rhere is no socket beside your bed which is inconvenient.

You know you’ve arrived when you get a whiff of a Le Labo scent! We stayed for 2 nights in a Superior room and then returned for 3 more nights in a Studio room. Hotel staff happily checked some luggage for us since we were returning. The superior room was large and very well laid out. The Studio room was almost double the size and was a corner room with 2 walls of windows. I would describe the decor as understated luxury. Rooms were immaculate. The hotel is in a prime location set back from the main shopping street with views from my room to LV and Cartier. A minute from the stores but a world away in terms of tranquility. The entire staff is amazing. They couldn’t do enough as they grabbed our packages walking in the hotel, offered water to us walking in or out, got the elevator for us and made our dinner reservations prior to arriving. Email responses to our questions prior to arriving was immediate. Amazing that we were greeted by name each day! If you are looking for a boutique hotel in Ginza make reservations before they are all booked. Handy hint- Before you arrive email to get the address of the hotel in Japanese prior to arriving. Save it in your contacts to show to cab drivers!