Aquzz Hotel & Spa Maafushi Maldives

Disappointing Experience at Aquzz Hotel, Maafushi Our stay at Aquzz Hotel in Maafushi was not as enjoyable as we had hoped. Despite our reservation, we were informed upon arrival that the hotel was fully booked, and we were given a rooftop room. Unfortunately, this room lacked basic amenities, was uncomfortably hot, and did not meet our expectations. While the location of the hotel is great and Maafushi itself is beautiful, the lack of preparation and proper arrangements left us quite disappointed. We expected a better level of service and comfort given the reputation of the Maldives as a top-tier travel destination. I hope the management can improve their booking system and ensure that all rooms, regardless of location, are equipped with the necessary amenities to provide a comfortable experience for guests.

My wife and I chose this hotel because it was relatively affordable, and since we only stayed for two nights, we didn’t feel the need to book a higher-end option. We knew we’d only be there to sleep. The room we stayed in (302) was in poor condition and had not been properly cleaned. The bed linens were slightly stained even before use, and the bathroom was dirty, with brown marks on the walls that could have been removed with proper cleaning. There was no refrigerator, and several electrical outlets didn’t work. Wifi in this hotel always stopped working and was not usable. The room was also very noisy, as it was poorly soundproofed. We could hear everything from the neighboring guests, and they could undoubtedly hear us as well. If I were the owner of this hotel, I would be deeply ashamed to hand over a room in such a state to guests. Even at this price, it’s still far too expensive given the condition. If the facilities are not properly maintained, the least that could be done is to adjust the pricing accordingly, which would make the situation somewhat more acceptable. On a positive note, the hotel staff were friendly and accommodating. However, this does not excuse offering hotel rooms to guests in such a poor condition. It’s truly shameful.

Отель отличный, цены по сравнению с другими отелями не космические. Да отель не первой свежести, но все же хороший. А вот сервис просто класс, ребята нам помогали всегда и во всем, еще не в одном отеле обо мне так не заботились. Перечислять очень долго, но они сделали очень многое для нас, даже после того как мы выселились нам предоставили полотенце душ и гель для душа , потом угощали чаем и даже сделали трансфер до речного порта. Хотя мы уже на тот момент выселились из номера. Ребятам за сервис поставил бы даже больше пяти звезд.