Hotel berhampiran Duits oefenterrein Eerste Wereldoorlog, Maasmechelen

Het goede: - Uitstekende uitvalsbasis om in de mooie omgeving te lopen en te fietsen! - Erg goed eten in het restaurant, traditioneel Frans, prijs is iets aan de hoge kant. - Erg attent en prettig personeel, zeer goed! - Goede Wifi dekking en geen streaming issues - Oppervlakte van de Junior Suite is ruim genoeg - Voor januari niet geschikt, maar de tuin en buitengelegenheden zien er aantrekkelijk uit. Het slechte: - Het hotel is gedateerd. - De junior suite was erg donker, somber, niet aantrekkelijk en erg onhandig ingericht. - Oncomfortabele zit/bedbank in de kamer. Niet om lekker op te zitten. - Het TV-tje hangt aan een beugel in deur tussen slaapkamer en huiskamer, bijzonder onhandig! Enkel Belgische zenders overigens. Neem een Chromecast oid mee. - De bedden, er wordt geadverteerd met een 1 groot bed, je krijgt er 2 bedden op wieltjes apart opgemaakt. Super ongezellig. - De bedden zijn uitermate zacht en slap, doorgelegen? - Veel te weinig en niet juist opgestelde verlichting Het is echt geen ramp, maar zeker ook geen plek om samen iets te gaan vieren....

We stayed here for 3 nights during Christmas, as we were visiting family nearby. The hotel and room do look lovely, as per the advertised pictures. There is ample parking and the breakfast is really good. However we felt let down after our stay. Our room (number 28) was really cold, all the time. There was no central heating, only an aircon unit that we occassionally got to blow out heat, but it never warmed the room completely. The bathroom was freezing cold and never dried fully. There is a wind up heating unit in the bathroom that needs to be wound up but it doesn’t dry anything. The bed didn’t have a proper matress, only a thin foam layer on top of a spring box set. Upon arrival (on 24/12), we didn’t receive the warmest welcome. We arrived in what seemed a closed hotel and had to ring the reception bell twice and wait a long time, before someone appeared and rushed us through check-in. It being Christmas eve, you’d expect something extra, a lovely message or an invitation to join the bar for festivities. But in the first sentence we were told abruptly the restaurant would be closed for the next couple of days due to Christmas. So it wasn’t the welcome we expected. All other moments we passed the reception/bar area, it was unmanned. During our stay, it honestly felt more like serviced rooms than a hotel. Which is fine if that’s what you’re looking for, but we booked a hotel during Christmas to get the hotel experience. Christmas or any other holiday should not be an excuse.

Ik was een aantal dagen met mijn dochter in Maastricht . Ik had een kamer met 2 aparte bedden gereserveerd. Op de kamer bleek er een 2-persoonsbed te staan. Na navraag bij de receptie kregen we alsnog een andere kamer. Het zou fijn zijn als er op een 2-persoons kamer 2 stoelen zouden staan ipv 1. Bovendien misten we kastruimte voor onze kleding en een kastje of plankje in de badkamer voor onze toilettassen. Die hebben we op de grond gezet. Toen we na een dag lopen in de stad om een uur of vijf terug kwamen op de kamer om even rustig te zitten een een kopje koffie te drinken bleek de kamer nog niet schoongemaakt te zijn. Na melding bij de receptie kregen we een voucher voor een consumptie in de hotelbar. Netjes opgelost. De ligging van het hotel was prima, het was er rustig. Personeel bij de receptie en bediening in de bar was aardig.

Hilton Honors üyesi olarak özellikle seçtiğimiz otelde birbiri ardına gelen kötü deneyimler yaşadık . Otele giriş yaptığımızda 14.30 civarı idi, (check-inn 15.00), odalar henüz hazır değildi ki olabilir, bize bavullarımızı bırakmamız önerildi. Akşam 19.30 sıralarında otel döndüğümüzde bavulların olduğu odanın kapısının açılamadığını, görevli personele ve otel müdürüne ulaşamadıklarını öğrendik. İlaçlarımız dahil herşeyimiz kitliydi ve ne zaman açılacağı konusunda hiç kimsenin fikri yoktu. Yoğun ısrar hatta agresif bir yaklaşım ile sonunda gece 2.00 gibi kapı kırıldı ve bavullar geldi. Bu arada bize defalarca otel müdürünün pazartesi günü bize ulaşacağı söylendi, ki bu HİÇ OLMADI :(( Bitti mi, HAYIR, sonraki 2 gün oda temizlenmedi, sonunda gene defalarca söyleyerek odayı temizlettik. Bitti mi, HAYIR, Bu otelde 2 oda ayırtmıştık birisi 1 Eylül diğeri 2 Eylül çıkışlı.Kızımızın başka planı olduğu için. 30 Ağustos günü herhangi bir özür vs. alamamış ve zar zor odamızı nihayet temizletmişken, iki odayı da 1 Eylülde boşaltmamız gerektiği BİLDİRİLDİ. Şaka sandınız değil mi? gayet ***dilerdi, ne otele varış öncesi, ne check-in sırasında ne de otelde geçirdiğimiz 3 gün boyunca bahsetmedikleri bir fazla rezervasyon olduğu , çıkmazsak polis çağıracaklarını söylediler. Açıkcası elbette odadan çıkmayabilirdik, ama gerçekten artık olay bu otelden kaçıp kurtulalıma geldiği için, oteli terk ettik. Ne yaptılar derseniz, tabii ki biz ödemek kaydıyla başka bir otelde rezervasyon.... Yani siz bilirsiniz

The grounds and buildings of this property are breathtakingly beautiful, like a film set that could never be real. The staff exude an air of formal, graceful professionalism. The surrounding region (drive the rural route to Val Dieu abbey) is comprised of mile after mile of impossibly beautiful agrarian hills and valleys dotted with perfect little towns like Teuven. There is a quiet restaurant and bar at the Chateau but the town of Valkenberg just up the street has a collection of livelier bars and restaurants. The buffet breakfast on the property is excellent. Visitors accustomed to the speed and sharp edges of modern life will need to adjust here. Time seems to move more slowly. Our rooms were gigantic, bigger than many apartments and the attached patio overlooked an orchard. The small kitchen had an oven/microwave, electric range and small refrigerator. The furnishings, however, were from another era. They were in pristine condition and comfortable and staying in the room was a step back in time by about a century. Not a complaint at all. Miles of nature and cycling trails start and end from the chateau that apparently sits within a wildlife preserve. The region appears to be a hub for competitive cycling and roads leading in all directions are calling to be ridden. Stay here, breathe the fresh air, wander through the trails and art installations. Turn down the speed of life. Don’t expect to come here for a dance club, fitness center or urban experience of any kind.

Hôtel très bien situé et très joli. Le cadre est vraiment top ! Le personnel est au petit soin, très souriant et à l'écoute. Nous avions réservé une chambre supérieure vue jardin, spacieuse et bien agencée. Nous n'entendions pas les autres clients donc bien insonorisées. Le matelas était un peu mou mais confortable quand même. Pas assez de pression au niveau de la douche. Le petit déjeuner servi est copieux avec beaucoup de choix salés et sucrés (petit bémol pas de chocolat chaud). Le coin bar est assez sympa avec une ambiance chaleureuse. Nous avions réservé 1h au spa (piscine, sauna, hammam). L'eau de la piscine était un peu fraîche et le hammam ne fonctionnait pas. Il manque un jacuzzi pour compléter le tout. Peignoirs et chaussons fournis.