Grand Emperor Hotel

Ulasan Grand Emperor Hotel

Grand Emperor Hotel

288 Avenida Comercial De Macau, Macau Peninsula, Macau, ChinaLihat Butiran Hotel
Grand Emperor Hotel
Grand Emperor HotelGrand Emperor HotelGrand Emperor Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.6/5
Hebat
4733 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.5
Perkhidmatan4.6
Kebersihan4.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(4733)
Ulasan positif(4631)
Ulasan dengan gambar/video(1032)
Lokasi yang strategik(401)
Mudah untuk pergi membeli-belah(371)
Bilik yang besar(252)
Penyambut tetamu yang peramah(128)
Terletak di pusat bandar(68)
Makanan yang lazat(67)
Mempunyai bilik untuk keluarga(52)
Mewah(39)
Ulasan kurang baik(102)
Tsz Ho Gordon Joseph
Bilik Keluarga
Menginap pada Nov 2023
Keluarga
1 ulasan
3.5/5
Disiarkan pada 30 Dis 2023
okokok
Jawapan daripada Pihak Penginapan: Dear LamTsz Ho, thank you for your kindly feedback and we look forward to welcoming you back in the near future. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Poh Kuan
Bilik Utama
Menginap pada Nov 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 31 Dis 2024
Wish the sofa is 2-seaters instead of single seater. This would be more cosy for couple. Table lamp not working. Lamp near window not working.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Poh Kuan, thank you very much for taking the time to leave us a review following your recent stay here at Grand Emperor Hotel. Your observations regarding the furnishing have been well received and shared with our maintenance management team. Once again thank you for your feedback and we look forward to welcoming you back in the near future. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
dwaraseth
Bilik Double Superior
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Dis 2024
This hotel has very good service. They upgraded our room to a family type without charging. The location is accessible to many places. It's easy to travel around Macau. It's close to bus stops and shopping areas.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Daranee, thank you for taking the time to review our hotel following your recent stay with us. Your words describing our location, and our services are greatly received and we hope that your next visit will be as pleasant as the previous one. Best Regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Rhoda Camba
Bilik Keluarga
Menginap pada Okt 2024
Keluarga
2 ulasan
4.5/5
Hebat
Disiarkan pada 17 Jan 2025
Nice hotel but too sad via bus they don’t have for free bus only ferry have.hopefully they have
Terjemah
Xoxo1425
Bilik Keluarga
Menginap pada Nov 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 16 Jan 2025
Very convenient and affordable:)
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好，感謝您抽空留下點評！真誠期待您的再次光臨！------英皇娛樂酒店客户服務部
Pengguna Tanpa Nama
Bilik Double Superior
Menginap pada Nov 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Jan 2025
Happiest
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Grand Emperor Hotel! Thank you for your feedback and we look forward to welcoming you back again in the near future. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Pengguna Tetamu
Bilik Double Superior
Menginap pada Jun 2024
Pasangan
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 11 Jul 2024
The hotel is well-known and has a good reputation, but the interior of the rooms needs remodeling to a newer version. The door latch is somewhat broken, which indicates a need for maintenance. While the environment is generally quiet, there is a lingering smoking smell even in the non-smoking areas. Overall, I believe the pricing is too high for the current condition of the rooms.
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Grand Emperor Hotel! Thank you for taking the time to tell us about your experience. I appreciate your comments about the broken door latch, my sincerest apologies for the inconvenience it may have caused you and your concerns have been shared with the relevant department managers who will follow up on this internally. I sincerely hope that we may welcome you back in the future and to resolve your concerns. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Pengguna Tetamu
Bilik Keluarga
Menginap pada Nov 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 31 Dis 2024
Value for money. Well-located hotel with great service.  We  enjoyed the scenic walk to Senado square and Ruins of St. Paul and back to hotel.  Got a family room with a view of iconic Lisboa hotel in a non-smoking floor.  Will recommend hotel to friends.
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Grand Emperor Hotel! We pride ourselves on comfort and convenience and it gives me pleasure to know that you enjoyed the convenience of our location. Thank you for your feedback and hope we will have the opportunity to welcome you again in the near future. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Pengguna Tetamu
Bilik Eksekutif
Menginap pada Nov 2024
Pasangan
6 ulasan
2.2/5
Disiarkan pada 26 Dis 2024
No more free shuttle bus services from various point like airport, borders. Either take taxi or use Lisboa hotel bus and walk 10mins with your luggage. Hotel room conditions is deteriorating. Breakfast at 9th floor after discount is 95 MOP for room guest. Food selection is not like before.
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Grand Emperor Hotel! Thank you for sharing your recent experience. In a way to improve our room condition and breakfast, I would like to kindly request if you can share further details about your stay with us by emailing. Once again thank for your feedback. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Yolo New
Bilik Keluarga
Menginap pada Jun 2024
Keluarga
2 ulasan
4.5/5
Hebat
Disiarkan pada 10 Jul 2024
Good location. Easy access to major tourist spot. Circle K operate 24hours right opposite
Terjemah
Jawapan daripada Pihak Penginapan: Dear Yolo New, thank you for taking the time to share your comments. Your feedback is greatly appreciated and we look forward to welcoming you back again in not too distant future. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Pengguna Tetamu
Bilik Keluarga
Menginap pada Nov 2024
Melancong bersama rakan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 6 Jan 2025
The location is superb. It's a walking distance from Senado square. You can walk around the city easily. It's located right next to New Yaohan Department store.
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Grand Emperor Hotel! We pride ourselves on comfort and convenience and it gives me pleasure to know that you enjoyed the convenience of our location. Thank you for your feedback and hope we will have the opportunity to welcome you again in the near future. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Pengguna Tanpa Nama
Bilik Keluarga
Menginap pada Mei 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Jun 2024
The front line staff all are very helpful , especially thank you to Tom Lu for the great service. This hotel provide free shuttle bus service to Zhuhai. Walk to tourism spot like St Paul Church about 10mins . Nearby a lot eateries places like the famous Margaret egg tart. Can take free shuttle bus to Lisboa Hotel and walk to Grand Emperors Hotel. This hotel room is huge and bed and pillow is comfy . Will definitely come back again .
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Grand Emperor Hotel! Thank you so much for your generous review and for staying with us. I am very pleased to read that you were impressed by the service demonstrated by our ambassadors, especially Tom. Please be assured your comments have been shared with him and their entire team. Your feedback is greatly appreciated and we look forward to welcoming you back with our undivided attention. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Pengguna Tetamu
Bilik Keluarga
Menginap pada Nov 2024
Keluarga
11 ulasan
4.2/5
Sangat Baik
Disiarkan pada 20 Dis 2024
very convenient location, large room, decent cleanliness, breakfast option is not much but quality is good.
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Grand Emperor Hotel! Thank you for taking the time to review your recent stay with us, we hope to welcome you back to the Grand Emperor Hotel in the near future. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Olgaderamos
Bilik Keluarga
Menginap pada Nov 2024
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Dis 2024
Family room was spacious enough and very clean. Service friendly and timely. Only thing is that the breakfast selection had very limited western food options, the dishes were mostly Chinese. We enjoyed our stay.
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Grand Emperor Hotel! I am delighted to read that you enjoied your stay at the Grand Emperor Hotel. Your observations regarding the breakfast options have been well received and shared with our F & B team. We appreciate your wonderful feedback and we look forward to welcoming you back again in not too distant future. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel
Wilson
Bilik Keluarga
Menginap pada Nov 2024
Keluarga
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada 23 Dis 2024
The hotel is well maintained and clean, the staffs are helpful and friendly, helps to book my taxi, and situated in the very strategic location. Will book again when come back!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Wilsom, we very much appreciate your comments regarding your stay at the Grand Emperor Hotel. Your feedback is greatly appreciated and we hope that your next visit will be as pleasant as the previous one. Best regards, Guest Service - Robert Xiao, Grand Emperor Hotel