Hotel Guia

Ulasan Hotel Guia

Hotel Guia

No.1-5 Songshan Road, Macau Peninsula, Macau, ChinaLihat Butiran Hotel
Hotel Guia
Hotel GuiaHotel GuiaHotel Guia
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.5/5
Hebat
1659 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.5
Kebersihan4.6
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Semua ulasan(1659)
Ulasan positif(1610)
Ulasan dengan gambar/video(474)
Lokasi yang sesuai(177)
Penyambut tetamu yang peramah(57)
Perkhidmatan penghantaran ulang-alik(47)
Pemandangan taman(36)
Makanan yang lazat(30)
Dekat dengan kawasan yang indah(25)
Restoran yang bagus(20)
Ulasan kurang baik(49)
Splack29
Bilik Double Standard
Menginap pada Jan 2025
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Feb 2025
The hotel location is great, just near the attractions Guia Fortress, Lighthouse and Chapel. Also near the Macau Tower where we watched the Fireworks. The room is very clean and spacious as well as the window is nice with a great view outside. The rooftop was really adored by my wife and kids.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的宾客， 感谢你下榻東望洋酒店。很高兴看到您对酒店地理位置、卫生状况和服务质量的好评。酒店毗邻塔石广场、東望洋塔、奧特萊斯购物中心， 吃喝玩乐， 一应俱全。同时位于酒店的麗湖軒餐厅， 为客人提供高品质的餐饮服务， 欢迎您下次来体验。
Pengguna Tetamu
Bilik Double Standard
Menginap pada Okt 2024
Solo
56 ulasan
4.5/5
Hebat
Disiarkan pada 31 Jan 2025
Stayed here before. Have been upgraded to a room with balcony this time with good view. Staff are helpful. Yum cha on lobby level is nice.
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Terra
Bilik Deluxe dengan Balkoni
Menginap pada Okt 2024
Pasangan
2 ulasan
3.0/5
Disiarkan pada 12 Nov 2024
Smelled like Very Strong cigarettes None Stop coming from the central air condition on our last night there. Space was pretty tight. Stuff was alright. Hard to get taxi during rush hour during daytime.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest: Thank you very much for your support of our hotel. We have immediately followed up on the issues you reported. We are very sorry for bringing you an unpleasant experience. We would like to offer our most sincere apologies. We also thank you very much for providing us with your valuable opinions. We will continue to improve our services. Looking forward to your next visit!
Sat Hing Franky
Bilik Double Standard
Menginap pada Ogo 2024
Melancong bersama rakan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Okt 2024
Staff were warm and helpful. Services were very good. Roof sitting area enjoyed good view of Macau. Didn't dine at the hotel this time.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Sheila
Bilik Double Standard
Menginap pada Dis 2024
Pasangan
24 ulasan
4.5/5
Hebat
Disiarkan pada 9 Jan 2025
We always stay here, good service, quiet, small and more traditional hotel. Excellent dim sum.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Pengguna Tetamu
Bilik Double Standard
Menginap pada Apr 2024
Melancong bersama rakan
4 ulasan
3.7/5
Disiarkan pada 20 Jun 2024
The location is near to the central but need to walk a slope or staircase to reach. The room is simple and nice.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: Hello! The hotel is located in the business district. This location provides guests with great convenience for eating, accommodation, traveling, entertainment, and shopping. The hotel's enthusiastic staff will escort you during your trip. If you have any questions during your stay, you can contact the hotel. Front desk colleagues, we hope to use our continuous efforts to win your 5-point praise next time! Welcome!
Weichen
Bilik Double Standard
Menginap pada Mac 2024
Solo
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 27 Apr 2024
Quite but close to everything. Comfortable and spacious room.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy to your vacation. The hotel looks forward to your stay again!
ChrisTer98
Bilik Double Standard
Menginap pada Jul 2024
Pasangan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 31 Ogo 2024
The staff were very friendly and nice. The only issue was the steep hill. When I just arrived in macau from hong kong, I took the shuttle bus to lisboa and walked to the hotel. It was super tiring, especially with so many luggages. Hotel was nice and clean. They provide shuttle bus only to the casinos and not back. Therefore, if you are not taking the taxi, you will have to climb the steep hill everyday.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: Hello! Thank you for your evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your support! Good luck!
aries84
Bilik Double Standard
Menginap pada Feb 2024
Solo
2 ulasan
3.7/5
Disiarkan pada 18 Mac 2024
good location,nice and clean hotel.. highly recommendable hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, I am very happy to leave a deep impression on you. I hope this beautiful city can leave you with a beautiful memory. Looking forward to your next visit.
Pengguna Tetamu
Bilik Double Standard
Menginap pada Jun 2024
Melancong bersama rakan
6 ulasan
4.5/5
Hebat
Disiarkan pada 20 Jul 2024
Fantastic location near the lighthouse , convenient to return to in the evening and to do morning walk to the sightseeing in the morning Room was ok, small but clean. Rooftop has amazing view , pity no bar or drinks to choose. But some shops and restaurants are very near.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
bby17
Bilik Double Standard
Menginap pada Apr 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Jul 2024
the hotel is very nice and clean. the room is also a decent size and the airconditioning system was good as well
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers. The hotel looks forward to your stay again!
Zhenni
Bilik Double Standard
Menginap pada Mac 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Mei 2024
Okoko
Terjemah
Jawapan daripada Pihak Penginapan: 亲爱的宾客您好，感谢您对東望洋的喜爱和认同。東望洋一直努力为旅客打造溫馨舒適的家居体验，希望我们能为您的假期增添喜悦和感动。酒店期待您的再次入住！
Celia
Bilik Double Standard
Menginap pada Sep 2023
Melancong bersama rakan
1 ulasan
3.7/5
Disiarkan pada 27 Okt 2023
Great view outside my window! Good service at reception. My friend got free upgrade on her birthday stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: Hello! Thank you for your perfect comments. Your support and encouragement are the biggest motivation for us to move forward. Looking forward to your visit again!
Pengguna Tanpa Nama
Bilik Double Standard
Menginap pada Mac 2024
Melancong bersama rakan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Mei 2024
Helpful staffs and comfy room. Great location and it is closed to main attractions in Macau.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your love and recognition of Guia. Guia has been working hard to create a warm and comfortable home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Hui Lee
Bilik Double Standard
Menginap pada Mac 2024
Melancong bersama rakan
1 ulasan
3.7/5
Disiarkan pada 5 Apr 2024
Have the opportunity to improve in the future. The apperance and behaviour of Front office girls need more training.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, we apologize for not being satisfied with this stay. Your valuable advice is very important to us. We have responded to the relevant department heads and will definitely retrain the hotel service staff to ensure that we can provide you with a more comfortable service next time. I hope you forgive me. Finally, thank you once again for your comments and suggestions. If you come to Macau next time, I hope to book this hotel again, give us a chance to apologize, I hope you can see different us!