To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(1027)
Positive reviews(971)
Reviews with photos/video(183)
Convenient location(122)
Great value for money(86)
Friendly front desk staff(55)
Close to scenic area(26)
Convenient public transportation(25)
Would stay again(21)
Perfect for business trips(14)
Nice bathtub(4)
Negative reviews(56)
Joenalyn Marciano
Standard Double Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
We loved our stay at macau masters, staffs are super friendly, they even provide slippers for children guest, the front desk during our check out really went above and beyond by assisting us to assist us outside of the hotel to wait for a taxi, even talked to the taxi driver. Did not got his name but he deserve a commendation for his job well done, all the staffs are all friendly and helpful even with a language barrier.
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The staff are super friendly. The bus stop is right in front of the hotel. It's close to restaurants and many tourist attractions. Surprisingly, it's not noisy at all! I stayed 2 nights there and slept well on both nights. The hotel is small and very clean.
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
HOONG CHOO
Deluxe Seaview Twin Room
Stayed in Nov 2024
Family
11 review
2.7/5
Posted on Dec 11, 2024
Travel to majority of attractions via bus. Around 20~30 minutes. Nearby road is on construction.
If arrive by HK>Zhuhai>Macau, take bus 101X. Alight at M125 Auto-Silo Park Kong bus stop. Walk a bit and cross the road.
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Anonymous User
Deluxe Seaview Twin Room
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Feb 8, 2025
Hotel overall is ok. Room is relatively big for 4 but looks old
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Anonymous User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel is at the big road and there is a bus stop directly in front of the hotel.
The staffs are very nice.
The room is big and the bathroom has a bathtub, old type.
The bed is comfortable.
There is a handy mobile phone for the guest to use, so that is a plus.
Walking to Senado Square, just cross the road and follow the direction, maybe takes around 5-10 minutes.
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Business travelers
13 review
3.7/5
Posted on Mar 1, 2025
Since I am the old and constant customer, those front desk and housekeeping staffs are familiar with me. Every time I stay, they provided me a good service. Once I finish booking from trip.com, hotel staff would arrange room type I want. Furthermore, housekeeping everyday change clean and new tidy bed items I request. So, as a result, I will definitely keep staying at Master Hotel.
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Tripbinod
Standard Double Room
Stayed in Nov 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Best location best hotel
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Anonymous User
Deluxe Seaview Twin Room
Stayed in Nov 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Mar 7, 2025
I like the facilities
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
paul24hrs
Boutique Single Room
Stayed in Jan 2025
Solo travelers
5 review
3.7/5
Posted on Feb 8, 2025
The hotel was clean and everything worked properly . I arrived at 12:30 and they were strict about checking in at 3:00, so I had to find something else to do after dropping off my bag at the front counter .
Upon check out I wanted a taxi but they weren’t able to reserve one for me because only one taxi could be reserved for each phone and someone else already reserved one . However , I found bus 1 in front of the hotel goes to the border crossing and costs 6 MOP.
There isn’t any breakfast or snacks but there is a 711 across the street . Be mindful that there has been heavy road construction in front of the hotel for sometime but most drivers are respectful of pedestrian foot traffic .
If you need to go to the casinos on the other island. It’s worth taking the light rail (10 MOP compared to a 100 MOP taxi ride ). As you leave the hotel entrance turn right and walk for about 20 minutes , the light rail station (Barria) will be on your left hand side eventually .
Overall I’d give the experience a 9/10
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Maria Hurtado Breis
Standard Double Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 8, 2025
We stayed there for two nights. The receptionists were super nice and the rooms are very cleaned and it smells very well. The location is also good, there is a bus stop just outside the hotel.
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Hanna555
Standard Twin Room
Stayed in Jan 2025
Family
39 review
4.5/5
Great
Posted on Mar 1, 2025
It’s a great budget friendly option in a convenient location. It’s close to major attractions and public transport. The rooms are clean and comfortable and the staff is helpful. Perfect for a short stay in Macau!
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Guest User
Superior Queen Room
Stayed in Jan 2025
Couples
2 review
4.5/5
Great
Posted on Feb 17, 2025
Concierge is good and accommodating. Facility is clean location is good and near san malo.
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
3 review
4.7/5
Amazing
Posted on Jan 21, 2025
Very clean, towels, slippers, bidet, TV, fridge, shampoo provided. Nothing to complain about, I would come here again, although it is a bit far from places, there is a bus right in front of it that can bring you to the ferry harbour.
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
teukienickie
Deluxe Seaview Twin Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 20, 2024
They are so accomodating and easily accept our booking when we got problem with our previous accommodation. They also allowed us to leave our baggage after check out so we can eat peacefully before our flight.
Response from Property: Dear guest, Thank you for taking the time to post a review following your stay with us. We are thrilled to know that you had a good stay here. We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely, Macau Masters Hotel
CHEW BEE NAR
Superior Queen Room
Stayed in Dec 2024
Solo travelers
88 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Hotel only provided two small bottle shower gel n two bottles water reception will shut at you if ask more items
Response from Property: Dear Guest,Thank you for taking the time to post a review following your stay with us. At the same time I was disappointed to read that some certain aspects were not able to meet your expectations. We have taken note of the comments, for which we would like to apologize to you. Please rest assured that your comments will be addressed for betterment.We sincerely hope to have the opportunity to create another memorable stay the next time you are in town! Yours sincerely,Macau Masters Hotel