Pengguna Tetamu
27 Februari 2025
I don't know if its the same at all Premier Inns, but the standard and service provided at this one is not worthy of a so called budget hotel. Nor is the price. On entering our room it was obvious someone had been smoking in it. Not acceptable whether by previous guest, cleaner, workman...told receptionist who didnt apologise, just said to let her know if it happens again!! The flow of water from the tap in the bathroom sink was miniscule, the water was either hot or freezing cold. The heating never works in this hotel and the fan provided gave out an industrial amount of cold air! Not safe to leave window open overnight so because Iwe went some ventilation we had to have the fan on and freeze. And it seems PI can n o longer stretch to glasses AND mugs. The mugs are now made out of glass, presumlbly to double as both! it is a joke. The price you pay for something like this pathetic idea and no cleaning. We stay at this one regularly as it is near to family but if we could find another in a convenient location we wouldn't hesitate to forget this place. The only good thing is the breakfast, always quality with friendly staff.
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