Hotel berhampiran Francos Rodríguez Park, Madrid

Being a full-time traveler who has visited more than 200 countries and territories over the last 14 years I have stayed in countless hotels around the world. Occasionally, my brother, who has epilepsy, joins me when there’s no one else to look after him. During these trips, there have been challenging moments when he had seizures. Typically, hotel staff assist by calling paramedics, but the staff at Hotel Chamartin the One have been exceptional. Special mention to receptionist Lara and her manager Oscar who personally checked on us in our room, brought us water, and even provided medicine for the wound my brother sustained from a fall during a seizure. Both of them were simply amazing. THANK once again Lara and Oscar. This hotel will undoubtedly be my first choice if visit Madrid again

What a fantastic place with amazing staff - thank you for everything!!! Nothing was too much and a great location too. I will definitely recommend this hostel to everyone. I had a great time. Thank you

I liked the stuff, clean, well organized, very communicative, and also helped us to find everything that we wanted

It was a very pleasant stay. It is close to Plenilunio Mall, about 7 minutes walking, also close to the airport. It is located in a quiet area. To be able to cook in the aprtment you need to make a deposit of 20 euros. Overall satisfied with the experience and the price

Ok so after reading reviews on here and on booking website it was mixed reviews I was worried and not I booked the room for £49.52 inc breakfast we was only here for one night we got a taxi from the airport to vertice roomspace it cost around €46 u can get a train however we weren’t sure where the train would stop the taxi driver didn’t know where the hotel was and stopped to ask for directions checked in fine receptionist was lovely and helpful u can pay additional for breakfast at €7 each if u didn’t book b&b the room well what can I say it’s basic I had to laugh literally a bed tv wardrobe and a desk air con didn’t work but it was cold anyway but if u come here in the summer u may wanna make sure it works the bathroom was small and the shower well u couldn’t swing a cat!!! I asked for another blanket as we were cold and they brought us one in madrid city centre isn’t far got the train which was €4.40 for x2 adults one way however cause we didn’t know how to use the ticket machine we ended up with a single so had to buy another to get bck u need the C3 line which takes u to sol which is the city centre bare in mind when u buy a ticket it only accepts card not cash but the main stations accept cash literally a 20-30 min train ride overall the hotel is ok for 1 night anymore than that I would choose something else Breakfast was standard the hot food scrambled egg sausages and bacon didn’t look every warm so didn’t touch that the breakfast was ok continental style I’ve had better breakfast else where in all honestly for 1 night it was fine the bed was comfy only thing is another pillow and another blanket and it would have been good Downstairs there is a little break room with vending machines to get food and also microwaves which I thought was a nice little touch

El hotel se encuentra a 10min del aeropuerto, justo lo que necesitábamos Desayuno buffet normal, Máquina cafe/zumo, bolleria:napolitana/croissants/bizcocho, algo de fruta,mermelada y cacao huntable Nuestra llegada fue tarde, no ofrecen servicio de cenas ni opciones a bocadillos, disponen de un máquina de vending pero estaba estropeada, quedaban los productos enganchados y no salían, disponen de otra máquina de cafes/chocolate que fue la única opción de cena La habitacion es justa, al lado de la cama una pileta para lavarse las manos y una ducha, la puerta no cerraba del todo, x lo q el agua salia..independiente se encuentra el wc. Dispone de jabón de manos y gel de ducha Cama cómoda,unicamente una almohada para cada persona, television plana en la pared y ventana al exterior que no puede abrirse del todo ya que dispone de un tope La habitacion No dispone de enchufes USB

El hotel es nuevo y el personal se esfuerza por dar un buen servicio. Camas cómodas y habitaciones aisladas. Viajamos con persona en silla de ruedas y el hotel está totalmente adaptado. El hotel está en un polígono y no hay nada cerca. No ofrecen comidas salvo unos bocadillos. Este es un tema en el que deben mejorar. En el baño también deberían poner algo más de luz . En general una estancia agradable para pasar un día de tránsito.

I felt like I was in some low budget Almodovar movie. The staff here were friendly and helpful. The food in the restaurant left a lot to be desired (and know that there isn't anywhere else you can go from here on foot due to there being no footpaths out of this god foresaken business park). However, again, restaurant staff very accommodating. Not their fault the food was poor quality. The room was very clean, but stank of cigarette smoke coming through the vent in the bathroom. Could hear other people in their rooms making lots of noise until very late. Bad night's sleep. In the foyer young guys were going outside at night to smoke their joints and in the morning the police showed up to top it off! Breakfast, a basic, poor quality offering - nice coffee though. If you can, splash out on something a bit more expensive to make sure you sleep well.