Hotel berhampiran Fuente Plaza Plateria De Martinez, Madrid

Excellent location, almost on Paseo del Prado and close to Puerta de Atocha station. The room was not big, but not ridiculously small, with good facilities (private bathroom, good Wi-fi connection). We did not see much of the staff but the room was cleaned every morning when we came back after breakfast (not provided in the hotel). The air-con worked well (no additional charge whatsoever), it should not have been necessary at night but for the noise of other machines when we opened the window.

The hotel is situated down a side street next to the ”Basic Fit” gym. The main entrance is a arch doorway with large metal gates. If the gates are locked there is a buzzer intercom system on the right of the door. Press the button near the bottom right with the ”hostal” label. Once inside take the left door upstairs to the hostal reception. The breakfast is available next door at the ”De Martin Restaurante - Cafe. The hotel was great and the breakfast was good but busy at certain times.

Good morning, the sheets in the bed were not clean, many hairs on the sheets. I contacted the reception immediately and they sent the room service to change the sheets. I think this is a very big omission for a 4-star hotel that does not change sheets between one guest and another. I photographed the bedding with hairs. The room service also took a picture of the sheets with hairs before they changed them. I will not return to this hotel nor recommend it.

The hotel just opposite side of Atocha Train Station. The staffs are very nice. The room is clean. Besides hair dryer, they also provide Hair straightener. The breakfast is good.

Stayed one full week in Madrid and had an absolutely fantastic experience. The hotel was recently opened and had a special musical touch to it, located right in the center of Madrid by Plaza Mayor and Sol. Rooms are well appointed spacious, and quality amenities ,beautiful rooftop terrace and even though the hotel has a theatre/concert venue you will not hear much! Many artists usually perform at the famous theater venue in the lobby which adds a fun vibe to the experience . However I really need to highlight the staff especially Maria Garcia one of the managers a true professional and did all she can for me to enjoy this experience, always there to help and assist making sure my experience is top notch. Tania the guest experience manager was extraordinary, knew all the answers to my questions and recommend great restaurants, found the perfect transfers to take me to the football stadium, and more. She is a superstar Also wanted to mention Alvaro front office manager, always smiling and accommodating! Bravo!

location is good. near the centre. staff is very kind and good. they help everything. but rooms is very bad. toilet has not door, water is everywhere when you wash. here is not any space for clothes.

Being a full-time traveler who has visited more than 200 countries and territories over the last 14 years I have stayed in countless hotels around the world. Occasionally, my brother, who has epilepsy, joins me when there’s no one else to look after him. During these trips, there have been challenging moments when he had seizures. Typically, hotel staff assist by calling paramedics, but the staff at Hotel Chamartin the One have been exceptional. Special mention to receptionist Lara and her manager Oscar who personally checked on us in our room, brought us water, and even provided medicine for the wound my brother sustained from a fall during a seizure. Both of them were simply amazing. THANK once again Lara and Oscar. This hotel will undoubtedly be my first choice if visit Madrid again

Ok so after reading reviews on here and on booking website it was mixed reviews I was worried and not I booked the room for £49.52 inc breakfast we was only here for one night we got a taxi from the airport to vertice roomspace it cost around €46 u can get a train however we weren’t sure where the train would stop the taxi driver didn’t know where the hotel was and stopped to ask for directions checked in fine receptionist was lovely and helpful u can pay additional for breakfast at €7 each if u didn’t book b&b the room well what can I say it’s basic I had to laugh literally a bed tv wardrobe and a desk air con didn’t work but it was cold anyway but if u come here in the summer u may wanna make sure it works the bathroom was small and the shower well u couldn’t swing a cat!!! I asked for another blanket as we were cold and they brought us one in madrid city centre isn’t far got the train which was €4.40 for x2 adults one way however cause we didn’t know how to use the ticket machine we ended up with a single so had to buy another to get bck u need the C3 line which takes u to sol which is the city centre bare in mind when u buy a ticket it only accepts card not cash but the main stations accept cash literally a 20-30 min train ride overall the hotel is ok for 1 night anymore than that I would choose something else Breakfast was standard the hot food scrambled egg sausages and bacon didn’t look every warm so didn’t touch that the breakfast was ok continental style I’ve had better breakfast else where in all honestly for 1 night it was fine the bed was comfy only thing is another pillow and another blanket and it would have been good Downstairs there is a little break room with vending machines to get food and also microwaves which I thought was a nice little touch

Very clean, convenient and functional stay. They also have shuttle service to the airport. Recommend.

I felt like I was in some low budget Almodovar movie. The staff here were friendly and helpful. The food in the restaurant left a lot to be desired (and know that there isn't anywhere else you can go from here on foot due to there being no footpaths out of this god foresaken business park). However, again, restaurant staff very accommodating. Not their fault the food was poor quality. The room was very clean, but stank of cigarette smoke coming through the vent in the bathroom. Could hear other people in their rooms making lots of noise until very late. Bad night's sleep. In the foyer young guys were going outside at night to smoke their joints and in the morning the police showed up to top it off! Breakfast, a basic, poor quality offering - nice coffee though. If you can, splash out on something a bit more expensive to make sure you sleep well.