Hotel 4 bintang Mahwah yang Popular

1. The hotel was full and so no upgrades were available for even my DIAMOND member. 2. My room was carpeted and smelled of stale smoke and dirt. 3. Bathroom was too small with the vanity higher than the normal 30” and the toilet was lower than the standard and too close to the shower 4. Shower was mouldy and the water pressure was so low that I practically had to hug the wall to get any water on my body 5. The room wall thermostat did not work and had to adjust the temperature on the window unit 6. Air conditioner was not on when we entered the room and so the room was very warm and smelled of stale air (see # 2 above) as there was no air movement 7. Air conditioner was so noisy that I had to turn if off in the middle of the night 8. King mattress was so soft that I kept sliding whenerver I turned

Menginap selama satu malam. Penginapan yang bersih dan tenang. Polis menyedari mengganggu orang yang menginap di hotel di tempat letak kereta tanpa sebab.

my family was there for a reunion. All arrangements and requests were ready when we arrived. However, the highlight of the stay ,was at breakfast in the morning 7/28,2024, when a most professional and joyest welcome was received by all coming down to eat.Shout outs to WAYNE!!! With the most enthusiastic smile and greeting!!! He welcomed us all with heart. I was captured by his warmth.The hotel is forntunate to have such an employee!!! Thank you WAYNE for being you.

it's a good trip. nice room. convenient and quite place to rest. staffs are very nice.

STAF HOTEL CANTIK, Lokasi yang sangat baik. Permata yang Sangat Bersih. Menikmati setiap bahagian saya di sini selama seminggu ditambah. Dominique berada di atas TOP yang luar biasa menyediakan Perkhidmatan 5 Bintang! Sekiranya anda berada di sini, saya sangat mengesyorkan agar dia tidak mengambil pekerja lain tetapi dia telah meninggalkan tanda ini dengan tetamu ini. Terima kasih kerana perkhidmatan hebat anda akan membuat tempahan bila-bila masa

The staff admits that this place needs a facelift for sure but Hilton doesn't have the time to close floors to do it. hmmm..... on the 3rd floor water pouring in from the ceiling so we were walking around buckets to get to our room. The pool is never open when we are here and not taken care of. overall dirty rooms dingy and need attention big time. I get that it needs remodeling (more than that) but then the prices should reflect it not more, less money. The staff is overall friendly, as we go there alot. The main issue for us is that Hilton has changed their pet policy which is a deal breaker for us. We are Hilton honors diamond members and have given our business to Hilton for years but this policy will make us change. They are taking carpets our of rooms because of pets relieving themselves and apparently anything goes, frankly we like pets. just do not want to sleep in a bed where dogs, cats and the like have ”stayed” People have pet allergies you know and it is not sanitary either. It is a pet first society, forget the humans that actually pay for things. When we were there we had to change rooms which was difficult because there were 2 German shepherd type breeds directly across the hall that kept up barking and carrying on. Again, we have nothing against dogs or cats etc., however when it is taking away from the pleasure and rest of paying patrons it is a big issue. Maybe a compromise Hilton and have a ”pet floor”. the staff tries to help as best they can.