Mercure Makassar Nexa Pettarani

Ulasan Mercure Makassar Nexa Pettarani

Mercure Makassar Nexa Pettarani

Jl. A. P. Pettarani No.4, Gn. Sari, Kec. Rappocini, Kota, Mannuruki, Tamalate, Makassar, South Sulawesi, 90222, IndonesiaLihat Butiran Hotel
Mercure Makassar Nexa Pettarani
Mercure Makassar Nexa PettaraniMercure Makassar Nexa PettaraniMercure Makassar Nexa Pettarani
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
40 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.0
Perkhidmatan4.4
Kebersihan3.9
Tapis mengikut:
Atur mengikut:
Semua ulasan(40)
Ulasan positif(37)
Ulasan dengan gambar/video(17)
Penginapan yang hebat!(8)
Perkhidmatan yang baik(6)
Ulasan kurang baik(3)
AERO BORNEO
Suite Junior
Menginap pada Dis 2022
Bisnes
580 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Dis 2022
Hotel enak sarapan enak kamar nyaman 👍👍👍👍👍👍👍👍👍👍👍
Jawapan daripada Pihak Penginapan: Dear E369948****Salam hangat dari Mercure Makassar Nexa Pettarani.Terima kasih dengan waktu luang Anda memberikan komentar ketika berkunjung di Hotel kami. Sangat menyenangkan buat kami & tim dapat memberikan pelayanan yang baik serta fasilitas yang menyenangkan buat Anda khususnya kamar yang bersih serta sarapan yang enak. Ini sudah menjadi komitmen kami bersama agar senantiasa memberikan pelayanan yang terbaik buat tamu-tamu yang berkunjung di Hotel Mercure Makassar Nexa Pettarani.Sekali lagi terima kasih dan kami menantikan kunjungan Anda selanjutnya dengan pengalaman yang lebih menyenangkan kembali. Terima kasih.Salam hangat,Muhammad Aras RAHMANRoom Division Manager
Ryan
Bilik Superior Twin
Menginap pada Dis 2024
Bisnes
43 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Dis 2024
Nice hotel and service oke Position strategic in near of city
Terjemah
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Mac 2024
Keluarga
3 ulasan
3.5/5
Disiarkan pada 18 Mac 2024
The location is strategic, but the experience is not optimal because the hotel cleanliness is not good (the 8th floor hall ceiling leaks everywhere, the room smells musty). Amenities, towels and soap, are also very minimal
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking your time to write us your review.We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations.We are looking forward to welcoming you back to Mercure with better experience.Kind regards,Bayu SunandarAsst. Front Office Manager
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Apr 2024
Keluarga
9 ulasan
3.2/5
Disiarkan pada 14 Apr 2024
Toilet was not clean when we check in. Heavy soiled did not clean.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking your time to write us your review. We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations. We are looking forward to welcoming you back to Mercure with better experience. Kind regards, Bayu Sunandar Asst. Front Office Manager
Pengguna Tanpa Nama
Bilik Superior Twin
Menginap pada Jul 2023
Keluarga
5 ulasan
4.0/5
Sangat Baik
Disiarkan pada 26 Jul 2023
Only 1 towel No towel at the pool
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani.It is always a pleasure to receive positive feedback, your comment regarding towel has been share to related department for further evaluation, thank you for bringing this issue to us. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Muh. Aras RahmanRoom Division Manager
ABDUL RAHMAN
Bilik Superior King
Menginap pada Jan 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Jan 2024
Nice hotel with a perfect services. Their staff are very kind.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Rahman (Mr.),Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani. I am pleased to know that you have an excellent experience. Your excited with a perfect services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure. Best regards, Muh. Aras RAHMAN Room Division Manager
Pengguna Tanpa Nama
Bilik Superior Twin
Menginap pada Jul 2023
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Jul 2023
Place for Healing
Terjemah
Jawapan daripada Pihak Penginapan: Dear Anonymous User, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras RAHMANRoom Division Manager
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Mac 2024
Bisnes
53 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Mac 2024
Friendly staff, clean room and bathroom
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you enjoyed your stay with us. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager
muhammad yusuf mahbub
Menginap pada Nov 2023
Keluarga
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Jan 2024
Best experience
Terjemah
Jawapan daripada Pihak Penginapan: Dear Muhammad Yusuf Mahbub (Mr.), We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback and it will be a pleasure to share your commendation with the entire team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Aras Rahman Room Division Manager
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Jun 2022
Bisnes
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Jun 2022
Nice room, good location, friendly staff, good breakfast, easy to find transportation , no traffic jam to airport
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani.I am pleased to know that you have an excellent experience. Your compliments about room, breakfast, transportation, location and services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Your input regarding gym facility will be our evaluation as well.Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure.Best regards,Muh. Aras RAHMANRoom Division Manager
qqueen
Bilik Superior Twin
Menginap pada Okt 2024
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Nov 2024
parkiran sangat luas, staff sangat ramah dan membantu. kamar sangat baik dan bersih, sarapan nya enak dan akses nya sangat mudah karena berada di jalan utama, dekar dengan pusat makanan dan tidak repot jika order taxi online karena kawasan jalan utama pettarani
Terjemah
Pengguna Tetamu
Bilik Superior King
Menginap pada Jan 2024
Solo
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Jan 2024
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Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for taking the time to write us a review.We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you like the hotel cleanliness and services from our team.Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible.We look forward to welcoming you back again in the future.Kind regards,Bayu SUNANDARAsst. Front Office Manager
Lidjaya
Bilik Superior Twin
Menginap pada Jun 2024
Bisnes
42 ulasan
4.0/5
Sangat Baik
Disiarkan pada 7 Jun 2024
Handuk hotel perlu di ganti yang baru…menu breakfast juga perlu yang bervariasi…dan kalau kuah2 jangan dingin
Terjemah
Jawapan daripada Pihak Penginapan: Kepada Bapak/Ibu Lidjaya,Salam hangat dari Mercure Makassar Nexa Pettarani!Terima kasih telah meluangkan waktu Anda untuk memberikan ulasan tentang pengalaman menginap Anda di Mercure, komentar Anda terkait fasilitas kamar dan menu sarapan pagi akan Kami bagikan kepada tim terkait agar dapat dilakukan evaluasi. Kami berharap dapat menyambut Anda kembali di Mercure dengan pengalaman yang lebih baik dari yang sebelumnya.Salam,Bayu SunandarAsst. Front Office Manager
Jingshi
Bilik Superior Twin
Menginap pada Mei 2024
Bisnes
16 ulasan
2.7/5
Disiarkan pada 6 Mei 2024
房間正對着大馬路,所以隔音很差; 洗完澡擦頭的時候發現浴巾下方粘着一小團不知道誰的頭髮; 房間的設施感覺有點舊,浴室水排得很慢; 網絡速度很慢; 對於這個價位的酒店來説品質實在不能讓人滿意。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr/Ms. Jingshi,Thank you for choosing Mercure Makassar Nexa Pettarani as your home away from home.It was truly a pleasure to serve you.At Mercure, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectations this time, particularly regarding the room facilities.On behalf of Mercure Makassar Nexa Pettarani team, please accept our sincere apology.We remain hopeful of having you stay with us during your future visits to Mercure. We remain at your disposal should require further assistance.Kind regards,Bayu SunandarAssistant Front Office Manager
Pengguna Tanpa Nama
Bilik Superior King
Menginap pada Mac 2024
Bisnes
73 ulasan
3.2/5
Disiarkan pada 30 Mac 2024
Hotel yg membuat saya kaget setelah masuk ke lobby, bau yg sangat menyengat setelah masuk ke lobby hotel, harap kebersihan diperhatikan, karena tamu tdk suka dengan suasana bau yg tidak enak dan sangat menyengat. Kebersihan di lingkungan hotel dan lift juga sangat kurang.
Terjemah
Jawapan daripada Pihak Penginapan: Kepada tamu yang terhormat,Salam hangat dari Mercure Makassar Nexa Pettarani..Kami sangat menyesal mengetahui bahwa Anda kurang menyukai pengalaman menginap Anda kali ini bersama Kami, komentar Anda terkait kebersihan area hotel tentunya akan Kami bagikan kepada tim terkait agar dapat dilakukan evaluasi.Kami menantikan kunjungan Anda selanjutnya di Mercure, dengan pengalaman yang lebih baik dari sebelumnya.Salam,Bayu SunandarAsst. Front Office Manager