Pengguna Tetamu
City Garden Makati was unfortunately a disappointing stay, and I wouldn’t recommend it. You’re better off choosing St. Giles just around the corner or I’M Hotel, which offer a noticeably higher standard.
Check‑in already set the tone: guests must sign a form acknowledging a 6000 PHP smoking penalty, yet the room we received smelled like an old smoking room that hadn’t been properly refurbished since being labeled “non‑smoking.” To their credit, a room change was offered, but the second room had its own issues — a blocked toilet and bathtub.
The pool area was another letdown. The water looked milky, with hair floating around, and the space itself was very small and slippery. It didn’t feel clean or inviting at all. The so‑called skybar also didn’t live up to its name: just basic garden furniture placed next to an open kitchen. If you want a proper rooftop experience, Antidote at I’M Hotel is a far better choice.
The final frustration was being charged 120 PHP for “stains” on the bedsheets — something that felt unreasonable, especially since normal use can leave minor marks and there’s no way to prove whether they were already there.
Overall, City Garden Makati falls short in cleanliness, maintenance, and value. There are much better options in the immediate area.
Terjemah