Ulasan Emaar Andalusia

I am happy with your service very nice and clean property my family also very happy

This is by far one of the worst hotels I have ever stayed in, booked through Trip. com. The photos advertised a 258 sq. ft. room, but the actual rooms are nowhere near that size—barely 110 sq. ft., more like a low-grade hostel room. There’s hardly any space to keep luggage. The condition of the room was unacceptable: mattresses and corners had dark pan parag stains, the bed covers were dirty, and the washroom was poorly maintained with leaks. The AC smelled of fungus, was very old, and made loud noise. To make it worse, the windows were sealed shut. This is not a 3-star property as listed; it doesn’t even deserve 1 star. The receptionist was rude and refused to change rooms. Complaints go nowhere; Trip. com couldn’t even reach them because they use fake numbers. Feels like a scam targeting Hajis. Don’t trust the paid YouTube reviews. If you’re with family, spend a bit more and choose a reputable hotel.

It Was A Good Experience Close To The Haram And Easy for Prayers

Mirror not available in Room & Hair Dryer Not Available in Washroom except this excellent location & Receptionist is very polite… will stay in future.

Had a very poor experience, the reception was unfriendly, booked a room for two but it had four beds all squeezed up. Shower drain don’t drain. Toilet position was very awkward. Wouldn’t book again.

We stayed at Emaar Andalusia earlier this month (Oct 2025). I would say one can enjoy good hotel services there, but the rooms are small.

The hotel was not clean enough. The room didn’t feel properly cleaned, and some areas looked like they hadn’t been maintained in a while. Disappointing experience overall.

Near clock tower.. walk about 10minit

Arrived 4.30am, excellent staff at check-in gave us our room immediately. Clean spacious room. Excellent housekeeping.Room was near the lift with easy access. Will definitely return when we come back to Makkah."

They didn't answer the phone, we didn't find the location, and they didn't answer, and we asked for cancellation, but the request rejected. Not recommended for lack of communication

Very close to Haram and the property was in good location with everything you need. Would recommend and deffo come back again

**** service small rooms and put 3-5 beds in every room no space for language do check in very late one Bangali guy over there he give early check-in and good rooms to own Bangali people while the reception staff are illiterate cannot speak English

Very helpfull staff.  Need to add basic amenities Only shower gel  dispenser is provided   Shampoo dispenser was empty

Everything was good but the shower tray in room 905 is so small it’s designed for a baby