The property is very nice and situated in a quiet neighborhood. The resort smelled clean, staffs are very nice. Room has basic amenities but cleaning could've been better. Small hiccups were hair from past guests were still on bathroom floor and tub, dusty lampshades and an unwelcome guest, a white mouse. He ran across our room and hiding under the sofa. When I complained to the front desk, the supervisor, he was very calm and told me that this is common in the resort because it is situated where there are lots if trees, in the woods and mice would come in because it's cold. I was very surprised by his comment as we have stayed at alot of skiing resorts and have never ever experienced that. Inaddition, we were not on the ground but rather up on the higher floor so not sure how he could even justify that. They did send two men to our room to trap the mouse but he ran into the fireplace therfore we couldn't turn our heater on higher otherwise the fireplace will ignite and roast the mouse in there. They had to apply tape outside the fireplace so that he couldn't escape and that made the whole room stank. We were given a choice to move but because it was getting late and our kids were all unpacked and settled in for the night already, we chose to stay there instead.
Terjemah