Wander56763484482
27 Januari 2024
I visited Manali in January and out of hundreds of options in Manali, I selected Holiday heights for my stay seeing the view but it was much more than that-. 1. Service was top notch. Better than any 5 stars I'd ever been to. Small things matter to me and below were my observations- -Each staff member behaved in a pleasant and thoughtful manner. -I simply asked for glasses, looking at the time, they asked me which glasses- Wine/Whiskey -They were caring enough to call & ask if I had had dinner or should they make something when I came in late from out. -They were super quick at providing everything we requested for- whether it was a food order or some small thing that we asked for -Their attention to guests' needs is unbelievable. -Quick room cleaning -No unnecessary disturbance. No noise in the lobby. -The checkout bill was ready without asking. Usually, I've always have had to wait at the reception while checking out/tell them half an hour in advance to prepare it. 2. About the hotel- Big rooms with a mesmerizing view of the valley and the mountains. Clean & Cozy. 3. They don't tell you about the best feature of the rooms on booking websites which is heated beds. You do not need a heater when you have this. At no extra cost. 4. Hygienic & Delicious Food. Few things that were a bit inconvenient- 1. Location is 3-4km uphill from mall road. You do need a car/cab to reach and to go out/come back here. Cabs take Rs 300 one side. 2. Another thing I'd like to add here as I found it to be a bit odd considering their service is that the bathroom floor is very slippery. I hope they can change that or add longer bath mat. I never felt it was only a commercial transaction for them during my stay here. My stay was made special with their superb food & especially their service. And this kind of view at this price is a steal. All in all this is the place to be in Manali if you're looking to have a good time.
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