Pengguna Tetamu
25 Mei 2024
We had an absolutely amazing time in our 1-month stay in the hotel. First, location was convenient. It is connected to a mall, which makes walking around and shopping for gifts, souvenirs, and grocery convenient. It is also easy to go around the city as Uber comes quick. There is also a bus stop that is just outside the mall. Second, we enjoyed the amenities they offer. Pool was always clean and never felt crowded even if it was shared with Le Meridien hotel guests. There is a swim up bar (a bit pricey) that you can enjoy. You can also avail of the spa services with discounted prices for hotel guests. Spa and pool staff (life guards and pool bar staff) were always friendly and helpful. They also have a gym (a bit small but gets the job done), you can enjoy any time. They also provided free laundry services of 5 pieces daily and an amazing breakfast buffet spread! But I think the best part of staying in the hotel was the incredible staff and service you receive from everybody - from the valet, front desk, housekeeping, F&B, pool, laundry, and club. They made us feel at home and comfortable during our entire stay. I'd like to acknowledge the lounge/club staff - Shiela and Ashiek. They took care of us everyday and made sure that we had everything we needed whenever we visited the lounge. I'd also like to to acknowledge the housekeeping staff: Hoque, Obaidul, Azizul, Tamseel, Sopon, and Satish. Tamseel was very thoughtful - I was sick and he came back with a bowl of fruits for me when he found out I was not feeling well. Azizul and Sopon always made sure we had eveything we needed in our room. Hoque and Obaidul were very friendly, leaving us notes and towel arrangements when they could. F&B staff Dan, Sanjit, Misbah, and the chefs at the egg station knew what we wanted even before requesting after a day of eating at breakfast! I have nothing but good words to say about the hotel and staff! We are very happy and we hope to see you soon!
Terjemah