Inn on Main Hotel

My wife and I had a two night reservation this past weekend. We had a family emergency and could not make the trip. The hotel requires full payment up front. Spoke with the owner about the scenario and I wanted to simply move the dates out one week. He said that would require a new reservation and the money paid for the missed reservation was not refundable and moving the dates one week out would need a new reservation and payment up front again. He was militant about this non-refundable policy inside 7 days. Did not have any remorse about my situation and was not willing to meet in the middle or negotiate at all. Can't recommend this hotel as they have no human heart for family emergencies. Again, I was not asking for a refund. Just a simple date change. Wow!

My husband and I reserved the entire hotel for out-of -own guests attending our daughter's wedding on September 24th. Our guests (all of the bridesmaids and my two brothers, their wives and their adult children and spouses) have raved about their lodging experience at Inn on Main. Our new son-in-law stayed there the night before the wedding and the photographer and videographer came to his room for pre-wedding work with him. The bride and groom stayed there the night of and night after the wedding. So....I think I can provide a fair assessment of the property! Our guests found the inn to be a warm home base, incredibly convenient between PPB, Spring Lake and Brielle and comfortably and attractively furnished. Luckily we had a gorgeous weather weekend. People were busy with the rehearsal, rehearsal dinner and meet and greet Friday and the wedding on Saturday.....so they were not spending hours in their rooms.....but I doubt anyone does, who is visiting the Jersey Shore for its sights and fun. They spoke very highly of the Inn, with absolutely no complaints. They all said it was a wonderful lodging experience. and I received my deposit back (for reserving the entire inn for the wedding) promptly. Highly recommend!

I stayed at this hotel over Memorial Day weekend as I was attending a wedding. There was a USED SEX TOY underneath the bed in our room. When we called the help line, the owner (Val), was dismissive and rude. Instead of offering to send a cleaning crew or even apologizing for this obscene oversight, he told me that I shouldn't be calling him at 12:30 AM, that I was rude and that he was terminating my stay. I had to submit a better business bureau claim to get any sort of apology (which was a cheap bottle of prosecco vs. comping the room for the night). As you can see by many of the negative reviews, Val is really not cut out to work in the hospitality business. DO NOT STAY HERE unless you want to find USED SEX TOYS in your room and then be told you should just check out instead of having management deal with the issue. Absolutely disgusting.