Hotel Perniagaan di Manaus

The location is great, rooms are spacious and clean and the staff is friendly. The best thing about the hotel though was Silvia at the reception desk. She warmly welcomed us, quickly sorted out some issues with my reservation and more importantly, was a superb concierge as well. She answered all our questions patiently about what to do in and around Manaus, recommended different tours to explore the Amazon rainforest and in general was super helpful and patient with all my questions. Thank you Silvia for making our Manaus trip rich and enjoyable!

The staff went out of their way to be helpful. They displayed a great can do attitude after we had a medical emergency. Well done to them and thanks a million for being so supportive. We had a lovely top room with a balcony they seem to be superior. Again many thanks

A 15 - 20 minute drive from the airport by Uber, we dropped bags off , checked in but suite not available until 2pm. Few staff spoke English, but we got by. I’d requested a high floor room and got the top floor (17th) Suite which was spotlessly clean. Large lounge/diner with tv, air con and balcony. Big bedroom with TV and air con. A small space with fridge, microwave, kettle and sink unit. Plenty of bottled water in the fridge which we drank daily but we’re charged for when we checked out. There was no indication that it was chargeable! We stayed here 3 nights, the breakfasts were good with plenty of choices. Very good value for money. The pool was on the floor above us, it was pleasant to swim late afternoon. A few sun beds are available. The views were very good, particularly at night. The hotel was a 2 minute walk to the supermarket and about 15 minutes to Manauara shopping Mall, which is worth a visit.

Ótima estadia, hotel bem limpo e confortável! Localização privilegiada próximo ao porto da Ceasa. Funcionários educados e prestativos.

Local agradável e com uma localização sem igual.

Hotel sangat bagus~ Jauh tengah~ Tetapi hotel ini bersih Restoran sedap ~

O hotel é ruim . Quarto pesquemos . Banheiro minúsculo . O atendimento da recepção é deplorável . Todos sem exceção tem muita má vontade em resolver os problemas que eles mesmos criam. Cheguei para fazer o meu check in e ao chegar no quarto não tinha toalha de banho e piso . Pedi a recepção e eles simplesmente me falaram que não podiam fazer pois a hotelaria tinha fechada , detalhe era 19h . O máximo que poderiam fazer era mandar um e-mail para o setor e no dia seguinte me entregar a toalha . No dia seguinte reforcei o pedido . Mesmo assim a toalha não veio . Além disso dormir uma noite com o ar do meu quarto estragado no valor de Manaus . Todos os funcionários não se esforçaram para resolver os problemas . Não são nem um pouco solícitos . Nem sorrir e dar um bom dia eles são capazes . Fujam desse hotel

O quarto sempre esteve bem limpo e as camas bem arrumadas. Solicitei um ededron à DEISE e fui prontamente atendido. A meu ver, é uma das excelentes colaboradoras que os senhores têm. Apenas alerto aos srs. que os registros do chuveiro não estão fechando totalmente, o que provoca desperdício de água, e a ducha higiênica não está funcionando, dificultando a limpeza do vaso sanitário.

In this hotel is really hard to find someone who speak any other language than portuguese; they do not speak english, spanish, Italian or any other. In addition, the makes you pay an additional tax if someone comes into your room just for few time, not to sleep of course, like the room was for two people when it is for one. Really strange! One night the elevator was opening and closing the doors all the night in the floor.... I couldn't sleep. One day I go for breakfast but there was a political talk, after a few minutes of waiting (there was no place to sit) I had breakfast in the middle of this talk with many people, photografers and so... another strange moment.