Hotel berhampiran IEADAM - 376ª Casa de Oração, Manaus

We spent one full night and one partial (our flight left at 3 am). The lobby, restaurant, and bar are really nice. Food and service in restaurant were very good. Restaurant prices were reasonable given the quality of food and service. The front desk staff were very nice and spoke very good English. Even the van driver was exceptionally friendly and helpful. We stayed in two different rooms. Both were very clean and neat. The bulk shampoo and soap dispensers in the first room were empty and there was a plumbing issue, which we reported. The entire facility is very clean. The decor is a little austere, which I assume was just someone's choice. It is comfortable and decorated with very nice artwork. Definitely a nice place to stay.

All rooms are one-bedroom apartments – much larger than the rooms of the competitive hotels. If possible, ask for a high floor room on the side with the view to the Rio Negro bridge. The front desk person spoke good English, the staff is friendly and the breakfast is good. There is a supermarket and a drugstore across the street. Several good restaurants and a big mall are in a few minutes walking distance.

Pratos típicos locais; Boa representação da cultura local; Atendimento personalizado; Funcionários qualificados. Piscina excelente; Quartos confortáveis; Boa climatização; Excelente área de lazer; Boa paisagens.

10min drive from the center. Lovely hotel Rooms facing the pool are the best. Great amenities: pool, tennis court, gym, well maintained grounds…. Generally good service, Fabiola was great. Very nice ,friendly atmosphere during the weekend, with fegeoada , excellent buffets ( lunch and dinner), live music. Breakfast is fabulous

Bilik itu sama seperti dalam gambar, katil dan bantal yang sangat selesa. Pemandangan hebat dari balkoni bilik dan dari kolam renang. Terdapat sedikit miskomunikasi antara kakitangan sama ada sauna atau jakuzi berfungsi (tidak juga). Pelbagai sarapan pagi yang enak juga.

Hotel é muito bem localizado e fica na região central de Manaus. Possuí uma boa estrutura e conta com um bom café da manhã. Fiquei 02 dias na acomodação, mas só reservei 01 pela Trip. O ponto negativo é no tocante ao primeiro dia, onde houve duas quedas de energia, durante a madrugada, deixando o quarto sem climatização. O calor de Manaus é terrível e a energia só voltou umas 02h depois. Pela estrutura do hotel, deveriam ter um bom gerador.

It can be a good experience here... with some luck. Stayed here twice and the experience was miles apart, even though I ordered the same kind of room -a triple with a window. Yes, not all rooms have windows. The first time, they gave me room 106, and it was pretty awful. Very run down. A/C blows over the bed, which is what I wanted to avoid by ordering a nicer room. Fortunately, with some manual rigging of the A/C unit, that problem was solved. Mattress was serviceable. But the main issue was the water. The shower ran at a trickle, and never hot. I need to get out of there by 7:00 for an Amazon tour, and their ad hoc fix was to let me use the shower the workers use. You can imagine the state that shower was in. Not ideal at all. Oh, and 7:00 is when breakfast starts. After being used to 6:00 start times in Brazil, I was disappointed I would not have breakfast. Fortuntely that worked out -my driver was late, and some things were already getting put out by 6:50. I will say, for the price of rooms here, it's a good breakfast, though heavy on carbs. All said and done, the manager was very apologetic about the hot water situation, and offered me free lunch or dinner. Lunch/dinner also seems to be a buffet, with middle class Brazilians always holding parties there, it seems. That said, I declined, asking instead for a late checkout the next time I stayed (after my tour), for 1:30 pm. That was done, and they gave me a much better room -202. This one is borderline classy, with a faded elegance, 3 large windows, and most importantly working HOT WATER! Too bad the safe didn't work. Nor did the second safe they brought up. It's OK, nothing was stolen, but these are things that a hotel with its act together should be able to manage. Oh... and about that 1:30 PM late checkout... I did get it, but not before I was awoken at 1:30 in the middle of the NIGHT, by a member of the staff who mistakenly thought I asked to check out at 1:30 in the morning!! See, this is what I mean about ”good luck.” It can be a nice place if they run a tighter ship.

Efetuamos a reserva da hospedagem com base nas fotografias divulgadas. Realmente parecia se tratar de um hotel 4 estrelas, como anunciado. Chegando ao hotel, notamos um odor desagradável na recepção. Para atender aos 11 andares de quartos, havia apenas um elevador operante, este pequeno e com odor extremamente desagradável. A preocupação com a pandemia de Covid-19 inexiste. Vários funcionários não usavam máscara, bem como muitos dispenseres de álcool gel encontravam-se vazios. O primeiro quarto que nos foi disponibilizado apresentava aspecto decadente. Colchão desconfortável, roupas de cama rasgadas, limpeza deficitária (incluindo um carrapato no lençol), além do ruído ser bastante desconfortável. Feita a reclamação nos reacomodaram em um segundo quarto. Este era ainda pior. Encontramos aranhas, formigas, uma latinha de cerveja no banheiro e o colchão era extremamente desconfortável. Feita uma nova reclamação, fomos reacomodados para um terceiro quarto, este era um pouco melhor e foi possível prosseguir a estadia. No último dia da viagem, a fechadura eletrônica apresentou problemas e a equipe do hotel levou cerca de uma hora para realizar o reparo. Vale ainda destacar a baixa qualidade do café da manhã. Pelas fotos no site de reserva parecia ser uma refeição completa, no entanto, haviam apenas algumas opções de pratos quentes, um ou dois tipos de bolo, café, suco e apenas um tipo de pão. Tudo limitado, se acabasse, acabou… Para finalizar, destacamos ainda a falta de cortesia do staff durante as solicitações e atendimentos.