Hotel berhampiran Igreja Adventista do Sétimo Dia Amazonino Mendes I, Manaus

Very convenient to the international airport. Our flight from Miami arrived at 2 am. After a lengthy wait at immigration we caught a taxi and arrived in less than 10 minutes. Room was exceptionally clean, comfortable bed. Bathroom with large shower and everything you need. Small mini bar items for charge. Complimentary breakfast buffet with our reservation. The check in was smooth and front desk very helpful at check out. I would like to Thank Jaqueline for her additional assistance. Very friendly and helpful. Many airline crews appear to stay here also.

The location is great, rooms are spacious and clean and the staff is friendly. The best thing about the hotel though was Silvia at the reception desk. She warmly welcomed us, quickly sorted out some issues with my reservation and more importantly, was a superb concierge as well. She answered all our questions patiently about what to do in and around Manaus, recommended different tours to explore the Amazon rainforest and in general was super helpful and patient with all my questions. Thank you Silvia for making our Manaus trip rich and enjoyable!

Bilik itu sama seperti dalam gambar, katil dan bantal yang sangat selesa. Pemandangan hebat dari balkoni bilik dan dari kolam renang. Terdapat sedikit miskomunikasi antara kakitangan sama ada sauna atau jakuzi berfungsi (tidak juga). Pelbagai sarapan pagi yang enak juga.

Tuve una de las mejores estadías que alguien puede desear, desde el primer día hasta el dia de salida, un hotel moderno, limpio y cómodo, las habitaciones bastante relajantes y el personal de 10, quiero hacer especial mención a la atención de Roberto, estuvo atento en todo momento y me ayudo muchas veces ya que no me defiendo tan bien en portugués, muchas gracias por todo, definitivamente repetiré!

Taxi ride from the airport was $25 Brazilian dollars, only about a 7 minute drive. Room was clean and comfortable and as a single woman I felt safe. Taxi to downtown Manaus about $65 Brazil dollars. I am sure Uber would be much cheaper. Breakfast was a tasty buffet, would stay there again in same circumstance.reasonably priced.

Good hotel for this price . I booked for 2 people, and we got a 3-person room with a large bathroom and a balcony. Cleanliness ok. Beds comfortable, although the sheets were too small and did not cover the mattresses completely. Air conditioning ok. No possibility to make coffee, tea, no welcomeing free bottle of water. Breakfast included, continental buffet. However, a few products were missing, the juices were of poor quality, and making toast was a miracle. Outside there is an outdoor swimming pool, a small gym and a sauna. The sauna smelled bad - later I found out that the saunas in Manaus have such a smell because of the wood used. The pool is unserviced. There were literally 4 sunbeds next to it, and the rest have to make do with chairs. In the corridors and common areas, the air conditioning seems to work to the max and it's cold, and then you enter the very old elevator, where there is no air conditioning - it's easy to catch a cold. For a hotel with a swimming pool in the city center - nice! However, the details mentioned above make me rate it a 4, not a 5. I recommend for ahort stay, but not for long holiday

We stayed at this hotel twice within two weeks. Staff were consistently outstanding. Reception staff, especially Renata, was efficient, pleasant, and ready to help. The restaurant staff were also outstanding. They were pleasant and attentive. We had breakfast and dinner at the restaurant - the menu offers enough variety to satisfy most preferences. Meals were delicious and made fresh. Our room was clean and well maintained. Bed and pillows were comfortable. The Wifi connection was strong and stable throughout the property. Filtered water is available anytime - just call, and they'll bring it to the room. This hotel is within walking distance to the town square, opera house, and restaurants. This is the place to stay when visiting Manaus.

Efetuamos a reserva da hospedagem com base nas fotografias divulgadas. Realmente parecia se tratar de um hotel 4 estrelas, como anunciado. Chegando ao hotel, notamos um odor desagradável na recepção. Para atender aos 11 andares de quartos, havia apenas um elevador operante, este pequeno e com odor extremamente desagradável. A preocupação com a pandemia de Covid-19 inexiste. Vários funcionários não usavam máscara, bem como muitos dispenseres de álcool gel encontravam-se vazios. O primeiro quarto que nos foi disponibilizado apresentava aspecto decadente. Colchão desconfortável, roupas de cama rasgadas, limpeza deficitária (incluindo um carrapato no lençol), além do ruído ser bastante desconfortável. Feita a reclamação nos reacomodaram em um segundo quarto. Este era ainda pior. Encontramos aranhas, formigas, uma latinha de cerveja no banheiro e o colchão era extremamente desconfortável. Feita uma nova reclamação, fomos reacomodados para um terceiro quarto, este era um pouco melhor e foi possível prosseguir a estadia. No último dia da viagem, a fechadura eletrônica apresentou problemas e a equipe do hotel levou cerca de uma hora para realizar o reparo. Vale ainda destacar a baixa qualidade do café da manhã. Pelas fotos no site de reserva parecia ser uma refeição completa, no entanto, haviam apenas algumas opções de pratos quentes, um ou dois tipos de bolo, café, suco e apenas um tipo de pão. Tudo limitado, se acabasse, acabou… Para finalizar, destacamos ainda a falta de cortesia do staff durante as solicitações e atendimentos.

After the drought in the Amazon cut our 9 day camping tour short, we found Mural Living as a last minute accommodation for a shower, wi-fi, and air conditioning. Over the next few days, it became our home as we scrambled to find another tour operator. The hotel is centrally located, clean, and feels like home. We loved the hot showers, the quick service requests, all the kindness shown when communicating with me in my awful Portuguese, and the general low key vibe of the place. We ended up staying 3 nights, each morning coming down and asking to stay another night but keeping the same room. They so kindly obliged. I'm a huge fan of this hotel and whole-heartedly recommend it for others. It'll feel like a home away from home.