Amara Family Resort

the visit was terrible. very dirty everywhere, the pools without chlorine and chemistry. the food in the restaurant every day the same, and very poor quality.the staff frowned and rude. the room was not cleaned for 7 days.I will never visit this hotel again.

We are currently relaxing at the hotel, so we immediately decided to share our impressions. Last year we vacationed in the same chain in Kemer (Amara Premier), there is something to compare with. Alas, this hotel turned out to be more expensive and worse. Positives: -Polite and responsive staff, trying to do everything possible to solve problems, even if there is no resource for this. - delicious varied cuisine, Turkish delight is not very sweet and fresh. There are no flies, the vegetables are fresh, there is always fish, meat and a diet plan for those who have been poisoned))) - additional service (trips, spa, photos) is unobtrusive and does not bother you, but still continues to communicate politely. - Convenient place for families with children. The slides for children and adults are located nearby, which allows parents to keep a good eye on everyone, but the water in the children's pool with slides is very cold. Due to the small size of the territory, all the children play in the same place in the evening, get to know each other and you can sit next to a cocktail or tea, listen to music and watch the children. - Children's animation is good, there are separate children's tables and cartoons in the dining room so that parents can eat in peace. - The windows in the rooms are well soundproofed; our windows overlook the main evening clearing, where there are concerts, music and entertainment. And my child could easily go to bed early and it didn’t bother him. - The area is well maintained and clean, no litter. There are refrigerators with water everywhere. And there are many places where you can eat throughout the day. - The sea is good, sand, despite a small ***** of stones, entry into the sea is good. - There are shops and a pharmacy on the territory, they advised us there to take medications that quickly helped the baby. Negatives: - There is no work with the client when booking. They wrote for additional information through booking and so direct messages - silence, nothing to clarify, nothing additional to book. - Everything you asked for when booking and then at the reception upon arrival. They promised to promise, but did nothing. We are relaxing with a friend and child. It was important to have three separate sleeping places, they warned us in advance, but it’s already day 6 and the issue has not been resolved. You have to sleep with the child, in the end it’s a vacation, but getting enough sleep is not an option. - The dishes in the dining room and the glasses in the bars are all stained, it feels like they don’t have time to wash them properly. - A separate story with cleaning the room, I don’t know what this is connected with, but it feels like the problem is in the management. They asked to clean the room, the child was sick with rotavirus, it is also not clear where he caught it, but judging by the problems, there is a pool after swimming in which children have an intestinal infection. They gave the cleaning lady a tip (that means

I had an extremely disappointing experience at Hotel Amara Family Resort. The hygiene standards were abysmal - they didn't change the sheets during our entire stay, and instead, they only fixed the bed. I repeatedly informed the guest relation staff about the poor room cleaning, but it didn't improve. Clean cups were not provided daily, and I had to resort to using paper cups from the bar. To make matters worse, we all developed a skin fungus infection during our 7-night stay. We lodged four complaints with the management, but their apologies didn't lead to any improvements. On a positive note, the food had variety and was tasty. However, the hotel's size, while impressive, led to overcrowded pools, and even booking a seat in advance was necessary just to secure a place to sit. Additionally, the hotel's location was far from the old town and other attractions, making it a hassle to travel anywhere, often taking at least an hour to reach our destinations. This experience left a lot to be desired, and I cannot recommend Hotel Amara Family Resort based on these issues.

The hotel building is old and not well maintained. There isn’t enough space around the pools. The sun beds are always occupied, even early in the morning. The beach is relatively close - 600-700 m., however, sun beds are packed with no breathing space in between. The golf carts are not always available and you should walk to the beach at very high temperatures. Poor food quality, tasteless and terrifying kitchen hygiene . For 7 days we had same dishes every single day. Low quality beverages served from soft drink dispensers. There is only draft beer and no options for bottled drinks. Low quality alcohol. The only good thing in this hotel is the wi fi.

Really good hotel for family vacation! Mini club for children ferfect, so interesting, so much activity. And sport animation also perfect, water gym is the best! So funny pool game! Evening program amazing! Food taste and so much! Of cours we will come back again!

The best hotel, everythink perfect! Rooms cleaning every day. Food really good, fish amazing! Entertainment team all time energy and funny! Dart my favorite activity! Evening program interesting, all time some show, live music! And i want come back here more time!