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Homewood Suites by Hilton Manchester/Airport

Homewood Suites by Hilton Manchester/Airport

4.1/5105 Ulasan
Go elsewhere. Checked in for 3 nights, and right away saw the piece of paper saying the pool would not be available until the 26th of July. If you wanted to use the pool at the hotel across the street, you needed to contact front desk to make a reservation!!!! It's the middle of July and your pool is not available. I don't book a hotel with a pool to use another hotels pool. Breakfast ok, but nothing great. On the mirror in bathroom is said Complimentary Housekeeping by Request. To request a stay over cleaning or just a few extra towels, simply call or stop by the from desk. The second day I went to front desk and asked for housekeeping. I was told that housekeeping was done only after 3 days. Then take that sign down. Woman at desk asked if I wanted some towels, and I said yes, but said I was on my way out. The response I got was well just stop by on your way back. Couldn't even sent them up. When checking out, obviously a manager was talking to front desk rep. Both said are you checking out and I said yes. Neither one of them asked how my stay was. Construction all over this hotel as well. Only good thing was the bed was comfortable. Plenty of other hotels in the area to choose from instead of this one. I am Hilton Honors member and this is why I chose this, big mistake!!!

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