Britannia Sachas Hotel Manchester

Just what we needed! Thank you, clean & close to the station!!!!

Our overall experience wasn’t very satisfactory with this hotel. We got a non-window room, the staff members at the reception had no customer service skills as they wouldn’t help with minor inconveniences like providing coffee sachets except the member named Yasar. The room was very hot and only table fan was provided, no AC option. The specifications of the hotel do not meet as it says GYM, sauna, etc. I am an influencer and youtube vlogger, I have a detailed review about the hotel on my channel.

Hotel was fine, room clean. Reading reviews after booking was really worried but all was OK. Travelled with young child. Had time show ID and child ID too. Lovely idea to put heater and fan in room to make more comfortable. Not sure if they upgraded us or not as got a better room than booked. All in all excellent location and value for money

Good, fast, and efficient check-in process, nice entrance and layout, friendly staff. Room felt worn, although clean, slept well

Lovley room had eveything we needed. Only down fall is the room can get very hot with no way of cooling the room down.

There should be sign at the entrance stating "Check in at your own risk", as this felt like a series of American Horror Story: Manchester. The users on Trip dot com did us dirty because this was one of the worst experiences my friend and I had in accommodation. We wanted a simple but comfortable one night stay to see a concert. - Customer Service: Upon arrival, my friend needed to use the toilet as soon as possible. The front desk clerk advised her to go to the first floor. She returned, sweaty and upset as she was hand carrying heavy luggage and found that the toilets were locked via keypad, a code which he did not provide. - Facilities: Opening the door to your room invites you to experience what menopause is like. It was boiling with no way to change the temperature. The clerk stated the building has fixed heating until 11:00 PM. Another clerk told us 1:00 AM. Inconsistent information. We both had difficulty sleeping due to the heat never subsiding through the evening and early morning. They said we could pay extra 10 pounds if we wanted a room with a window. When we requested an extra fan to cope, they delivered us one that was broken. The shower head kept sliding down. Phone charges cannot be used next to the beds because the sockets only fit the lamps, they're not the UK sockets. - Cleanliness: Mediocre. There were paint marks that most likely covering mold stains. The lifts smelled of **** and cigarettes. - Location: This was the only positive aspect as it's near many shops and restaurants. Overall, I suppose you will be happy this location if you hail from tropical weather such as the Philippines. I apologise for much of the sass in this review but it was a bit shocking at how little care is put into Sachas. It could be worse but it definitely is not a home away from home. I hope this review causes some reflection for those responsible in how this hotel is run, so to provide a better experience for future travelers.