Pengguna Tetamu
6 Februari 2023
The location is great, 2/3 minutes walk and you straight in the center, Services not good, no room services, which itself made a big difference for me with the kids, limitation in using the pool with kids, which changed my plans, in the lift there are no clear information where is the gym/Spa, as there is a -1 and a -2 floor, I have come across other people lost at -1 wondering where the swimming pool was; run down quite a bit, broken sink in the room, loose tile, broken chairs in the Spa, which itself can be a great hazard. I kept calling the reception, room service and restaurant on Sunday morning to find out what time was the breakfast, no answer, I had to get dress and get the kids dressed and go downstairs. Cleanliness: the room was clean enough, yet again when you’re given a room with broken sink and tile, it makes the service itself not pleasant. Amenities: spa a bit dirty in the changing room, the pool feels nasty I came across several floating items, it feels like it’s not being monitored enough, not happy with the kids restrictions, if I knew I wouldn’t have chosen that hotel. Restaurant food and service was decent, it closes quite early, around 23 I think, so if you’re seeking on a Saturday night something to drink after that time I guess it’s not the right hotel for you.I think and guess since there are no room services you are meant to reserve this in advance and collect it before the restaurant/ bar closes. After all for a 4 star hotel I was not happy I will not be coming back.
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