This is more toward management. First, the check in was terrible. We had a four delay on our flight and all we wanted to do is check in quickly, go to our room and change clothes to salvage the lost day. We had to provide extensive information, download an app (per family member) and provide more information. It was close to an hour check in! We were provide one key card for a family of four and you had fight the door scanner to our room to open. The biggest issue was that this hotel was more of nightclub/concert at night than a hotel. Every night the music was blasting to provide to the outdoor party and guest (mainly non hotel guests). We could not sleep til 2am because that's when the party ended. Call me old, but try to sleep when there is poor sound insulation in your room, music blaring and young people screaming is brutal!
Terjemah