Hotel terbaik di Bandaraya Mandaue

for the price point and as compared to other 4star hotels in cebu i think this hotel is super duper worth it. 5star feels actually! they even prepared something for our anniversary, thank you so much. the breakfast buffet was extensive in terms of cuisine (there was american, korean, indian etc) however there was a morning that most of the food has pork in it, even the noodle broth which limited our options. aside from that, great hotel overall and very friendly staff.

The property itself if quite nice with spacious rooms, a refrigerator, electric kettle and microwave and a smallish but working TV. Outside, there's a common lounging area with nice sofas and you get free parking. The corridors are spacious and the decor is tasteful. There's no elevator, though, and the 3rd floor is actually four flights up. Unfortunately, I asked for a room clean on the 3rd day of my stay but it didn't happen. The worst really had to do with their online booking and payment system. I charged my room to my BPI account, which was deducted from my bank account but the transaction wasn't acknowledged by Copenhagen Residences. They said that I had to deal with their online payment gateway - Asiapay. I asked for the phone or email but the person from Copenhagen didn't have it. Like, wow. My hard earned money down the drain. I tried looking for Asiapay's contact details but the website only had the HK email address. I tried calling the number but didn't get an answer. What a way to ruin what would have been an otherwise pleasant experience.

We had a late and delayed flight but grateful the van (free airport shuttle) waited for us. The lobby was simple & check-in was easy. Before going up to our room, they asked us to get the amenities we need (dental kits, shaving kits & combs). We stayed at the Twin C Room, it has a big ref, kitchen sink, tv, microwave, dining table & chairs & 2 big beds. The bathroom was like the ones in Japan, compact & small. There were no cabinets too. The beds were comfortable to sleep on & the ac was working well. Breakfast was served in what was like a cafeteria hall, it was supposed to be plated but it was served buffet style, breakfast menu was simple. It changes everyday. Location of the hotel is superb & convenient because its connected to J Centre Mall and there were pharmacies, banks, convenience stores & a spa nearby. Happy to have our massage there. The hotel was also beside the Skywater theme park but unfortunately it was indefinitely closed. Checkout was easy too. They allowed us to leave our luggage because we have a late flight, we just came back for it. We weren’t able to avail of the free shuttle going back to the airport because we weren’t able to book a day before (it’s not automatic even if they have your flight information), good thing we have relatives to bring us to the airport. Overall, price was reasonable and we had a nice & comfortable stay here.

Very nice to stay and staffs are friendly,rooms and toilets are clean its a quit place to stay i have aplesant sleep during my stay ..highly recomended

I'm actually quite sad to have to write this review as I have been a good customer of this hotel for many years. The service, food, rooms and rates used to be a 5 out of 5 experience everytime. Unfortunately this has dramatically changed, the food is awful now and the room service arrives in a take out box with plastic utensils, yet they still charge an additional fee! The TV and channel selections are never working properly, the rooms have not seen a lick of paint ... ever. Water pressure is no good, towels are old and close to their end of life, no toiletries or bottled water in the room oh and they give you 1 pillow, if you request more than 1, they will charge you. As I said it's sad to see. The one saving grace is the service in the bar and restaurant from the staff that have known us for many years. The new hires simply don't care or are not being managed properly. Also they fill the place with OJT to save money, though I understand this, you can't completely staff a hotel with inexperienced staff just to save a few pisos. Disappointed.

Had a pleasant stay at the hotel. Just a few minutes ride to my destinations. Friendly and kind hotel staffs also. Budget friendly hotel. Looking forward staying here again on my next trip.

The place was ok but the water quality is terrible. Room i got which is 319 is terrible, it has no aircon remote to regulate the temperature, one of the window is a bit open and couldnt even close because it doesnt have a handle. Shower tubes are rusty. If you shower the whole bathroom floor will be wet. They even demand to leave my ID with them! When i argue that i never leave my ID they asked me for a 500php safety deposit which later end up them photocopying my ID.

Great place to stay, clean and quiet. friendly & accommodating staff. Highly recommended. We will booked again in the future. Thanks for the good service 🫶😘

The hotel is cozy, clean and the staffs are all very accommodating especially Denev and Rona of Front Desk! They are really kind and provided satisfactory service to the guest. Kudos to Rona who helped me to take photos, she so kind and helpful and always smiling which can lighter the ambiance and contribute a positive vibes.. A mentioned to Deneb as well who made my heart flatter with his accommodating voice and gesture especially during breakfast. I will definitely comeback on my next business trip next month!

원래 호텔이 취소되어 갑작스럽게 여기로 오게 되었는데 직원분들이 매우 친절하고 좋네요. 그냥 잠자러 오기엔 충분한거 같아요