Hotel berhampiran Charlotte Tilbury, Manhasset

* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.

i’m very satisfied with this hotel i took my vendors for Dinner what a wonderful experience, food was amazing!! very polite staff, very relaxing atmosphere , highly recommend try this hotel!!very good location in heart of Roslyn !!must try

Tarikh kelewatan mendaftar masuk membuat kami terlambat untuk semua 🥺- sampai ke hotel dan menyedari ada deposit ”yuran keselamatan” jauh lebih banyak daripada harga bilik per malam & lebih banyak daripada yang pernah saya bayar di hotel! Itu tidak disenaraikan dalam perjalanan. Oleh itu, saya dan pasangan saya tidak menyedari 250 $ di atas 150 $! Tidak ada sarapan ringan seperti yang disebutkan di sini / hanya beg sarapan dengan sandwic panas yang sedap!

the service was good and clean. easy check in and check out. would recommend.

GOOD HOTEL WITH LOW BUDGET, VERY CONVENIENT LOCATION, ALL FOOD STORES JUST OPPOSITE OF THE HOTEL. EASILY ACCESSIBLE TO ALL PUBLIC TRANSPORT

I had a comfortable time staying at this hotel. It was nice and cozy being here at the Norwich hotel I would recommend it..

My husband and i stayed at this hotel last week while visiting for the Us Open Tennis. i wanted to stay at a new clean modern place and it fit al those perfectly. Upon arrival to LGA we called and the hotel shuttle came and picked us up at 12 midnight .check in was quick and easy. i will say the air conditioner noise is 100% correct. we got there at midnight and once in the room i was like what the heck is that noise. luckily the room was cool and we turned it off for the night. ( we could not sleep with that noise) the next day we left the air on since we would be gone and the room was cool enough to turn the ac off at night. to get to the us open we would take the 7 train to the Mets Station one station down and we were within walking distance to the Tennis Stadium. we felt safe after the game at about 1 am to take the 7 train back one stop and walk the 10 minutes to the hotel.For purposes of the US Open to me this is the best hotel. all of the others near LGA had horrible reviews. this hotel is beautiful, new and modern. they also have a coffee shop that was convenient. having the 7 train nearby is a huge plus. overall i will be back to this hotel.

Very clear, excellent breakfast, great location to wedding venue

Ia bersih, ramah dan kakitangannya sangat membantu. Satu-satunya aduan saya ialah kolam b ia dikemas kini.