Terokai Ulasan Tetamu Hotel di Manhattan

Courtyard Manhattan Aggieville
4.4/5100 Ulasan
I had booked a pre-paid non-refundable rate for this hotel 2 months in advance. I know this hotel gets busy on football/event weekends so I made sure to book as early as possible. When I arrived at 8:30pm to check in after 13 hours of travel, I was told that a pipe had burst “in the room I was assigned to” so I was out of luck and they had no other rooms available. I asked to see a picture of the room and it was completely under construction with the wood studs exposed. This clearly wasn’t a last-minute issue and there was no forewarning. Since I booked through *******, the hotel didn’t do anything to try to help. I spent 2 hours on the phone trying to find a new hotel room since the city was basically sold out by that point. I had to move to a hotel a few miles away which required driving to my meetings instead of making the short walk which was the whole point of staying at this hotel. I was not offered any help from the hotel staff. I tried to call the manager the next day and was sent to voicemail. I never received a return call, apology, or better explanation as to why I was the only room that couldn’t be fulfilled. Multiple people checked in after me & I had colleagues arrive the day after me and they received their rooms. It was a very shady experience with terrible customer service. Why book a hotel 2 months in advance on a pre-paid rate if you will then get booted from the hotel?!
Four Points by Sheraton Manhattan
3.7/595 Ulasan
My experience was very good. The hotel is being totally renovated and will be completed in October. The halls smelled fresh and clean and everything in common areas was clean and in good condition. My room was clean and also in good condition. The couch and drapes, wallpaper and paint looked so good, I thought it had been remodeled, but they told me it hasn't been, yet. Bed was comfortable and internet and A/C both worked well.

Frequently Asked Questions

  • Apakah hotel dengan Bar yang popular di Manhattan?

    Sama ada anda ke Manhattan untuk perniagaan atau pelancongan, Fairfield Inn Manhattan , Courtyard Manhattan Aggieville dan Comfort Suites Manhattan merupakan hotel-hotel pilihan.

  • Berapakan harga purata untuk hotel dengan Bar di Manhattan?

    Bagi hotel dengan Bar di Manhattan, harga purata pada hari bekerja ialah RUB 16,941, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah RUB 20,133.

  • Apakah promosi yang tersedia untuk hotel dengan Bar di Manhattan?

    Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia pada Trip.com.

Maklumat Perjalanan Tempatan

Bilangan Hotel10
Bilangan Ulasan702
Harga TertinggiRUB 48,132
Harga TerendahRUB 8,577
Harga Purata (Hari Bekerja)RUB 16,941
Harga Purata (Hujung Minggu)RUB 20,133