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Lihat hotel trending kami berdekatan National Museum of the Filipino People

5-bintang

Sheraton Manila Bay
4.4/5108 Ulasan

Sheraton Manila Bay

Manila Bay Manila|1.62km dari National Museum of the Filipino People
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

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Sheraton Manila Bay
4.4/5108 Ulasan

Sheraton Manila Bay

Manila Bay Manila|1.62km dari National Museum of the Filipino People
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels
Swiss-Belhotel Blulane Manila Philippines
4.2/5835 Ulasan

Swiss-Belhotel Blulane Manila Philippines

Manila|1.65km dari National Museum of the Filipino People

Tempahan terakhir 20 jam yang lalu

During my recent 3-day, 2-night stay at Swiss-Belhotel Blulane in Manila, the overall experience left much to be desired. While the hotel had potential, the importance of providing quality service to guests seemed inconsistent. Firstly, there was a noticeable discrepancy in the service provided by the on-the-job trainees. While some displayed genuine warmth and eagerness to assist, others seemed hesitant, particularly when they perceived that a guest might not offer a tip. This attitude detracted from the overall guest experience and contradicted the essence of hospitality, which should prioritize genuine care and assistance regardless of gratuity. Additionally, the functionality of the elevators was a significant inconvenience. With only one elevator in operation, guests frequently experienced delays and overcrowding, resulting in frustration and inconvenience. This issue significantly impacted the efficiency of guest movement within the hotel and should be addressed promptly to enhance overall satisfaction. In conclusion, while this hotel in Manila has potential, there are notable areas for improvement, particularly in ensuring consistent and genuine guest service and addressing operational inefficiencies such as elevator functionality. By instilling in all staff members, including trainees, a genuine commitment to hospitality and service excellence, the hotel can elevate the overall guest experience and distinguish itself as a premier destination for travelers.

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Lihat Ulasan Tetamu untuk Hotel di Manila

Mencari hotel berdekatan National Museum of the Filipino People? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Dormitels.ph Ermita
3/527 Ulasan
Manila Bay
Отличное расположение. Дружелюбный персонал. В целом, все в порядке в качестве ночлега. Единственная неприятная проблема - перебои с водой.
Paragon Tower Hotel
3.9/56 Ulasan
Manila Bay
The location was near intramuros and binondo which was our plan to explore. The neighborhood of the hotel is shabby. The staff were nice that they let us leave our baggage while we travel outside Manila and pick it up on our way flying out of Manila.
The Bayleaf Intramuros
4.1/543 Ulasan
Dentro de los muros y zona histórica, para visitar los lugares históricos. El desayuno es razonable y se sirve en el último piso por lo que la vista es buena. Adicionalmente tiene restaurante y bar de noche en la azotea que es muy concurrido y buen ambiente. Los cuartos no tienen todos los detalles de mantenimiento y limpieza de un hotel 4 estrellas, pero es razonable. El personal fue muy amable y servicial.
Airo Hotel Manila
3.8/511 Ulasan
Manila Bay
The staffs are nice and polite, always greeting us when we go outside and when came back to hotel. The hotel are very clean and nice and compact. The shower and bathroom function well. The are connected to Internet which is accessible to YouTube and can watch varieties of show and music. The WIFI connection are also fast and not slow and accessible any part of the room.
Anex Hotel Near US Embassy
3.5/53 Ulasan
Manila Bay
The room is good big and spacious. Although its a bit old ti look at but the overall experience is excellent.
City Garden Suites
4.1/5142 Ulasan
Manila Bay
The receptionist who assisted me during check in was very friendly and accommodating. I appreciate the upgrade to my room that I didn't expect. All of the staff are nice. The breakfast buffet is also good. There's a minibar inside the room and the price for the items are reasonable. Really enjoyed my stay. I highly recommend this place.

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