Hotel berhampiran Mannheim-Luzenberg, Mannheim

We arrived at the hotel after a long travel day in the early evening and the receptionist was very friendly, listened and gave us two nice rooms with views towards the city (rather than the station and rail-tracks). The rooms were clean and had amenities such as a kettle. What really rocked was the breakfast. An excellent choice of cold and warm, a very good handmade fruit-salad and bircher musli. As I am someone using the stairs rather than the elevator to do some steps, I really enjoyed the motivating messages on each floor of the staircase. Good idea! Overall great value for our money. Thank you so much for this wonderful stay, we will come back when the opportunity arises.

Gerade diese Woche war ich noch am Standort Köln begeistert. Aber Mannheim liegt da noch eine komplette Schippe drauf. Freundlicher Empfang tolle Räume familiäres Ambiente. Genau das was man als Geschäftsreisen sonst immer vermisst. Hier wird man herzlich empfangen.

First off, understand that Ludwigshafen is not a happening place. I was here for business, for which I feel the place would be adequate for a day or two stay, but not the week I was here. I titled this as ”try hard”, as that's what I hear my kids call someone who is tries hard and fails, which I feel fits since the hotel tries really hard to be modern and hip. Moxy is Marriot's new brand aimed at the youth and the copies board games, lockers, random graffiti and whatnot scattered around the lobby would imply they are going that way. Considering most of the time it was filled with old businessmen like me would say they might want to consider having this in a more appropriate location. Moxy Lu is a very spartan hotel. No restaurant to speak of - on Sunday I asked if they had any lunch offerings as nothing is around there and they told me their one and only oven, used to cook breakfast, was broken and wouldn't be working for at least a few hours. There is a very solid Italian restaurant next door but you don't want to eat that every day. There's also right now a Christmas market nearby but the opening timing for it is very variable. It's also next to the Rhine mall but understand that German business hours are earlier than American so it closes early and is closed entirely on Sunday. Rooms are clearly advertised as capsule types and they are very reminiscent of Japanese capsule rooms - a bed, bathroom, a chair, and that's it. A hook on the wall and 4 hangers is all your clothes storage, a 6 inch wide, 2 foot long glass panel sticking out from the wall is your ”desk”, and that's it. No safe, no shelves, no coffee machine, nothing. Definitely not where I wanted to spend a week, but that's not their fault. The hotel is very new and is very clean overall. Also a plus that it is very quiet. I've been in hotels where I could literally hear the person walking around next door. All that said, why 3 stars? Well, as clean as it was, there was a long black hair at eye level in the shower when I first stepped in. As I'm folically challenged, I'm certain it wasn't mine. Secondly, one of the elevators broke multiple times while I was there, once trapping a person in there for 15 minutes while I was in the lobby. He eventually tumbled out, angry, scared, and half-clothed (took off some clothes as he was feeling very hot). Said elevator was not flagged as being out of order for at least an hour after as I was in and out. Eventually it was. It had an out of order sign still on it on my second day despite being in use...assumed this was an error before the guy got caught in front of me. Not good management of an issue, I feel.

Clean and modern hotel, great breakfast to start your day and most importantly it's 5 mins walk to Mannheim main train station and 2 mins walk to the tram station to Mannheim shopping district. Front office staff were welcoming and courteous, thanks for making my stay wonderful. Best part of the hotel is the view of the train station and absolutely zero noise from outside, which makes your stay very comfortable.

Die Lage war für mich eigentlich ganz gut. Eine kleine Aufklärung hat mir gefehlt, was und wie und wo sich alles im Hotel befindet. Ich musste da selbst zurecht kommen. Klar kann man da Fragen stellen, aber ich bin der Meinung, dass es sowas aus dem Hotelpersonal selbstverständlich kommen sollte.

Hotel yang bagus, apabila kehidupan seharian kita pasti boleh membawa kita mata tambahan untuk kolam renang dan sauna.

We are so disappointed. Don't be fooled by the offer and facilities you see online. We found the place soulless, which is such a shame, because it has hugh potential. I specifically chose this hotel because there were onsite facilities including a restaurant and bar. Neither were open on the day we checked in, apparently due to staff sickness!! So, I am expected to believe that only one person is tasked with running the kitchen, restaurant and bar! Umm! I am slightly cynical, to be honest. After a long drive we were looking forward to dinner and drinks. Our room was fine- very clean and comfortable ....but we could have had the same quality room for far less elsewhere. Breakfast was fine but again, I wouldn't pay for that again. The breakfast room was so deathly quiet, we wanted to eat breakfast and get out of there. No atmosphere. When you arrive at this hotel, you walk through a cloud of smoke, as the smoking area is directly infront of the front doors. What a welcome. I paid for the additional facilities but my meal that night was a bread roll from Lidl, up the road. I have waited almost two weeks for Leonardo to respond to my direct complaint via their chat service and I've heard nothing - I did give them the chance to address my complaint directly. More