Hotel terbaik di Mannheim

We had spent our trip staying at this hotel unfortunately on the Saturday night there was an event so the parking was full . We had to pay the fees in advance so I did ask for refund at the reception as we parked on the street.The lady was rude from beginning and extremely unhelpful, told us to send an email . No one came back to us after 4 weeks we still waiting for our money. I can’t believe that a guest is being ignored like that !!!!! Then they are cleaning the rooms every second day that means every second day we needed to go down to ask for new towels etc. The receptionist very unpleasant person insulted other guests by calling them ossis ( the easten guys) , as they had a slightly accent . They were so shocked that they didn’t know what to say . Very unprofessional and not at all welcoming!!!!! There are plenty other great hotels in Mannheim where guests are welcome and get the value for their money.

Ich war schon einige Male im Maritim, es gibt nix zu meckern. Das Frühst ück ist sehr gut, dass ist für mich wichtig. Konnte auch immer Bekannte zum Frühstück zusätzlich mit einladen. Die Zimmer sind sehr sauber.

The staff here was very welcoming and kind throughout the stay. We arrived very early and were very tired and they worked hard to get us in our room as soon as they could. Our room was great, very large by European standards. We had a full kitchen as well which was unexpected. Nice soaking tub, blackout curtains, good linens, etc. It is a skip to the train station and convenient to stores and restaurants. HIGHLY recommend the food in general, breakfast was amazing. Dinner was even better, the menu does not do it justice. We order pasta and it was presented tableside in a huge parmesan wheel!! I forgot the great cocktails. I would go back in heartbeat, very cool decor and vibe all around.

Rooms, reception entrance, bicycle storage under stairs, reduced to importance facilities concept - new & nice. Receptionist very helpful. Unfortunately the breakfast was a disappointment. Unmotivated breakfast staff. We asked to have the table cleaned as all tables were occupied or not cleaned (lots and lots of unclean tables). The breakfast lady pointed her finger to the breakfast gentleman who she said is responsible for clearing dishes. After a while the table was cleaned. The buffet is too small for so many guests. The staff made an uninterested face when clearing the dishes onto a trolley. This is the first hotel were we experienced clearing trolleys. Good for staff as they do not need to carry plates. Breakfast choice was not versatile enough for this amount of guests. A lot of guests looked unhappy because of the unorganised, untidy, incompetent, unfriendly breakfast situation.

Es war alles sehr gut. Freundliches Personal und top Lage. Sauberes Zimmer mit schöner Terrasse. Sehr zu empfehlen an alle die ein gutes Preis Leistungsangebot wollen. Zimmer wie auf dem Bild und unproblematischer Check in sowieso check out

Hospedados aqui na noite de 11 a 12/05, o processo de check in foi rapido e eficaz, os quartos sao pequenos mas acolhedores e tem cofre e 1 casa de banho bem limpa e equipada. A localizaçao é boa, pena ser circundada de 1 ambiente noturno estranho. O pequeno almoço é simples mas tem tudo o que é necessario para ficar bem satisfeito

Zimmer 412: Wie die Nummer schon verrät im 4 Stock mit Aufzug. Bad etwas beengt, Duschkopf sollte entkalkt / erneuert werden. Mit eigenem Kühlschrank (!!) -------------- Personal freundlich und hilfsbereit -------------- Lage: recht zentral gelegen. Bus 60, 63 + 64 quasi vor der Haustür. Tram-Station ”Pestalozzischule” 6 Minuten Fußweg. Zum Wasserturm und weiter in die Fußgängerzone etwa 7 - 9 Minuten zu Fuß. HBF gut erreichbar mit ÖPNV -------------- Frühstück: Brötchen lecker, Filterkaffee (den gibt's ja eher selten) auch. Ansonsten recht übersichtlich und gerade noch ”befriedigend”. Keine Spiegel-/Rühreier, kein Speck oder Würstchen. Übersichtliche Auswahl. Für den Preis (sofern nicht gleich im Ü-Preis enthalten) aber gerechtfertigt. Der Teppichboden war nicht wirklich sauber (Staub in den ”Kurven” und Ecken). Tresor hatte irgendein Spaßvogel geschlossen ohne die Tür anzudrücken - muss also durch das Hotelpersonal zurückgesetzt werden (ist leider während unseres Aufenthaltes trotz Hinweis am Anreisetag nicht erfolgt) -------------- Nicht so schön ist es unterm Dach juchhe - bei 30 Grad Aussentemperatur ganz schön muckelig (trotz Klimaanlage)