Hotel berhampiran Megwara Shopping Centre, Mara

It's hard to leave a review for this property because it's in a great location it appears to be inviting when you first arrive. However b forewarned, there are some serious problems with this property. The most important thing for a property is to have a nice comfortable bed. I must say this was the most uncomfortable bed I have ever slept on in my life in fact there was no mattress. It only had a box spring. This was not unique to my room but all of the other guests traveling with me only had box springs. It was like sleeping on a board. Perhaps aboard would be better. In addition their beautiful atmosphere included individual huts that were covered by tent like structures. I love the look however these tent structures heated up the rooms to unbearable hot temperatures so you needed to find somewhere else to spend your afternoons. There is no air conditioning to cool them off and the fans could not outdo the heat generated from the Sun. The rooms were cool in the evening no problem sleeping. The bathrooms were okay. Our shower head only emitted a fine mist pretty tough to get the shampoo out of your hair. The food was good but limited in variety. Of the three places we stayed we ranked the food at this location third. Yes you will be fine staying here but if you value sleeping at night on a reasonably comfortable mattress and having a decent shower in the morning I would suggest you go somewhere else.

We stayed at Prideinn Mara Camp between 23-24 January, 2024 as part of our Safari trip in Masai Mara. During the morning of our Safari, I left my reading glasses by the sink and put on my lenses, so that it would be more convenient on the bumpy safari roads or game drive as our guides called it. In the afternoon, as we got back to the camp, I noticed that my reading glasses were gone and they were nowhere to be found! Since the lighting in the room was very dim and inefficient, we had to search every single part of the room with a flashlight, but to no avail. I’m short-sighted to a high degree and wear reading glasses throughout the day. My eyes get very dry and tired after a long period of wearing lenses (due to which I wear them seldom) so the dissapearance of my reading glasses was extremely frustrating also due to health reasons - not to mention that they were expensive and tailor made. I talked to the housekeeping and front office managers about the diasappearance and all they could say was that they had spoken to the person who had tidied up our room and said that she hadn’t seen any glasses! So, my glasses had vanished into thin air and it was nowhere to be found! This ruined our night at the camp and my family and I were very stressed out due the whole ordeal. The next day, our flight was cancelled to the following day and I was stuck without my glasses for another day and afterwards a 7 hour flight back to İstanbul with extremely dry and tired eyes. Why? Because somebody did not tell the truth about what happened to the glasses and the management was not willing to investigate the situation properly. Now, it’ll cost me a good sized budget, time and inconvenience to replace the glasses, leave alone the extremely itchy and dry eyes. I believe this is a case of truly incompetent staffing and management which is enough to ruin a holiday and more. My husband was also pissed off, our children were demoralized and our stress was contagious to our friends during the remaining of our stay. I would strongly suggest that you avoid this location during your Masai Mara visit. Esra, İstanbul