Hotel berhampiran Merchang Beach, Marang

We came during Terengganu Bike Week 2022. All hotels were jammed-packed with motorcyclists. The exterior & lobby of the hotel is well-maintained, but there were bottles & lots of cigg butts thrown by irresponsible guests. Breakfast was good. Got nasi minyak, nasi dagang & western buffet. But I didn't taste their nasi dagang. Our room was 255. The carpet and furniture were very old. What freaked me was, that there was a mysterious figure at the end of the corridor in the photo I took. I am very sure that NOBODY was there. Take a look at the last photo. The room was clean. The bed was comfy. We had a good sleep, with no disturbance. Please be reminded that they don't provide toothbrushes.

bilik yang diberikan adalah bilik lama dan terletak di bahagian paling bawah. perabot lama, cadar dan selimut lusuh juga nipis. pasir pantai di sini tidak rata dan kolam mandi juga sudah lama

My partner had chosen Ming Paragon as our home for 3 nights in Kuala Terengganu as it was centrally located & close to many places of interest. It proved to be a good decision as much research had taken place prior to our holiday. Our flight had arrived in mid-morning. But since check-in was at 2:00 pm, we had brunch first & visited 2 places of interest to kill time. We arrived at the hotel just before 2:00 pm & parked the car in front of Ming Paragon as we were not aware that the hotel’s parking was behind the building. We had also used a parking app to pay for the street parking. Check-in was fast & hassle-free. There was no porter or concierge service as this is a 3-star hotel. We carried our luggage ourselves. Our room was on the 1st floor. It was smaller than I expected. However, it was decent & clean. The mattress was not as comfortable but the strategic location more than made up for it. The air-conditioning was good & at least there was floor space for us to pray. The bathroom was a good size. The water pressure was equally good. Best of all, it was equipped with a hand-bidet. That was a pleasant surprise as it was a Chinese hotel to begin with & I half expected it not to have one. The shower gel, shampoo & conditioner smelled good too. A hair-dryer was also available. WiFi was available & complimentary. However, the TV reception wasn’t good. There was much interference. Since we were mostly outdoors, it didn’t bother us so much. Although there was no refrigerator, there was a coffee & tea-making facility. A central fridge was available in the lobby. Hence, we had left our food in their chiller. We had parked at the hotel’s designated parking in the evening. A security guard watches over our car free of charge as it was complimentary for hotel guests. We will definitely stay again whenever we are in Terengganu as Ming Paragon Hotel had met our expectations.

check in 26th March for my 3rd visit to this hotel. as usual, front desk staff ok but unfortunately no power supply in the afternoon 4pm. Was told TNB is fixing something and totally understand not hotel's fault. Decided go out for hang out in cafe and mall and back to Hotel in the evening, still no power supply. Have no choice and going to take shower in friend's house and return to hotel at 10pm, as was told by the staff, power resume. When i back to room, power supply cut off again. I was tired and decided to check out. Front desk staff promise to refund after 2-3days after checking with their manager , Ms Sharon. Follow up refund issue after 3 days and was told by the staff, unbale to contact booking.com and will try again. Ask me to call back after 1 week, if i still do not receive my refund. After 1 week, i call hotel and still , no news on my refund and this round manage speak to the Manager , Ms Sharon and she told me i should call booking.com to cancel my booking instead of Hotel. I was upset and explain the flow to Sharon as im the hotelier as well. Then only she realize unable to push the responsibility to booking.com and promise to refund. Still, the refund process took another week as she mention boss was no around. I am taking total 2weeks to follow up. Guess this is the last round i check in to this hotel.

Semuanya baik cuma perkhidmatan telefon dalam bilik tidak memuaskan. Telefon rosak dan cadar tidak ditukar.

Best sangat stay sini nak g mana2 pun semua dekat..Hotel yang sangat stategik pastu boleh tengok view best sebelah sungai. Cuma yang tak berapa best parking sangat limited jika pergi weekend ataupun cuti umum..kalau balik lambat kena parking luar..Tapi overall best service pun okay bilik pun bersih selesa..Nanti boleh stay sini lagi jika pergi ganu

Ini adalah hotel asas yang ringkas. Hotel ini baru jadi semuanya bersih dan baru. Secara keseluruhan, hotel ini terletak di pusat bandar, berjalan kaki ke semua tarikan. Suka kebolehan bilik keluarga yang kebanyakan hotel tidak menawarkan. Kami akan menyimpan hotel ini di hotel untuk pergi kami jika kami ingin pergi ke KT lagi. Kakitangan sangat membantu. Kelemahan adalah pada pengemasan, mereka tidak akan menghiasi bilik anda melainkan anda memintanya. Kami menempah bilik untuk 4 orang, kemudahan yang disediakan di tandas, air botol dan kopi hanya untuk dua orang.

Just OK to stay for 1 night. The room was really too small - imagine the sink could not fit into the bathroom and was located outside the bathroom. And, there were many many small ants all over the room and crawling on all the walls. We had arrived at 12pm and we had to wait for a long time for someone to turn up at reception. Then one lady arrived and checked for a long time only to tell us our room was not ready. Then, she said she would call us when our room was ready. Anyway, she lied as she did not call us at all. We turned up again at 3pm and got our room which was full of ants. I still gave a 4-star rating because of its good location where we could walk everywhere after parking our car. There was a car park behind (hourly meter paid via Touch n Go) or there were 3 free bays right outside the hotel. We tried to go to that cafe in the hotel which supposedly opened at 8am for breakfast. We arrived at 8am but the 2 ladies just refused to take our order as they said their order was not open yet. Then the guy from reception went to make his own coffee and at 8.10am we still could not order. Not sure why they were just not interested so we left and went to have breakfast in another hotel which ended up to be nicer and cheaper.

Rumah itu sangat cantik dan persekitarannya sangat atmosfera. Ia seperti taman ekologi yang asli. Mungkin musim luar untuk pelancongan, jadi bilangan orang lebih sedikit. Namun, kemudahan, bekalan dan konfigurasi di sekeliling masih OK. satu-satunya kelemahan adalah kemudahan bilik mandi hotel. , sedikit ketinggalan zaman, tetapi ini tidak menjejaskan penggunaan

Air dan Wifi laju Sejadah dan alas kaki kena minta di kaunter.sediakanlah di bilik.jadi satu kerja pulak kena turun minta di kaunter dah lah tiada telefon hotel. Perkhidmatan iron kena turun tingkat 3, sila sediakan di setiap tingkat utk memudahkan urusan pelanggan Pekerja hotel yg peramah dan pakaian yg formal serta senyum selalu apabila lalu di kaunter diorg