Hotel berhampiran Socha s lavičkou, Marianske Lazne

This is one of the best hotel of this chain in Marianske Lazne. I would like to mention several main areas…. Room…Spa procedures…Eating. Room…We had an executive suite containing two small rooms with balcony and the bathroom. Rooms were nice, but not everything was working properly. Defect on the floor just behind the main entry doors was quite weird and the first impression was quite bad. It was not possible to manage the Air Condition system directly from the room even though there was some remote control unit on walls. This was second bad impression. There is a large TV in both rooms. Bathroom was nice, quite cold without any floor heating. Towel warmer in the bathroom did not work. Another bad impression. Bed was large enough, mattress was comfortable. But what was really horrible are pillows and duvets, sheets and total bedding full of some artificial not comfortable materials. This was really bad. Spa procedures were just perfect. I enjoyed many of them and always I was satisfied. Nothing to add. Just use them. Eating…We had a half board scheme. There was nothing I was missing during breakfast. Quality of all food was just perfect. Dinners were delicious. Buffet form of dinners is something you really enjoy. General conclusion? This was a really good stay. The staff here is really friendly. Atmosphere of the hotel is very positive. There are several details in the room which need some refurbishment, but the overall service, as I felt it, was above high average. Parking…it is possible to park your car here. There are not many parking slots in front of the hotel, so the service must be reserved in advance.

I spent here only one night at the wonderful Esplanade hotel with the kindest and most helpful staff I have ever met. In the restaurant, lobby and also on the bar. The hotel is very well furnished with great facilities. I took a dinner in the hotel and it was amazing and plentiful. The buffet breakfast was very rich, the breakfast restaurant staff very friendly and attentive to all wishes. The hotel is set among beautiful rocks overlooking the town and the main spa promenade. I enjoyed my stay a lot and look forward to come back!

This used to be a good hotel with great facilities and great food. After a bad experience a few months ago we did want to give it an other try. I now wish we wouldn’t… The hotel is in saving mode. We we soo cold in our rooms that we used the hair dryers to heat up the rooms. We had to take blankets from other rooms to get through the night. I am now writing this from the breakfast room where guests are using blankets and jackets to protect them from the cold. The buffet is almost empty and we try to leave asap. The staff is very frustrated by the situation. They do what they can but the heating in the hotel is off and the fire place stays off. All to avoid any costs. apparently the owner doesn’t give… about their guests and their online references.. If you consider to try Cihelny in the future… don’t. Save yourself from freezing 🥶