Hotel Comfort Inn di Marion

not the properties fault nor any employees.This place is hidden.one sm sign on hwy 70 and traffic was heavy, we went around 2x on hwy70 and 221 .we were tired needed to rest and find food.There is no entry from the main hwy#221. yu must get to hwy#70 and have nothing in the way of this tiny sign, then make a turn onto another group of business parking lot go around them and in the back is this Comfort Inn. I made reservations here, 20 miles from our families home, because they had a promo that said ”stay 2 nights and get a $50 card or use $50 as a reward credit for your next stay at a Choice Privileges property.We are staying 2 nights for a family reunion in Rutherfordton so I signed up.Got to property in Marion and as desk clerk to make sure my registration went thru for the special and she couldn't tell me but gave me a number.One hour and 5 mins later, I find the two nights must be at 2 different properties, can't get credit for my 2 nights I have paid for. duh 2 nights in one of Choices properties and no credit for the $50, but if we stayed here tonight and went down the road and stayed another night up until Aug.1st, I would get the $50 credit for use for night 3. We're leaving hete after 2nd night going home so no credit for tomorrow night. Since we've been Choice reward members for years, we get points but this loyal member can't get the promo for the $50 credit. Customer service as well as, loyalty to their brand, means ?*?*?* zilch. Never again.They lost a long time rewards customer. Beware travelers.The hotel is sparkling clean, a very personable desk clerk, but corporate sucks.