Hotel Butik Marrakech

This is a great place to come and relax. The service is excellent and the facilities top notch. The food and restaurands are very tasty and diverse. We spend 7 days exploring Marrakesh and sourounding areas and came here for out last 2 days for pure relaxation. It was a great experience and we look forward to our next stay there.

Beautiful interiors and gardens, heated pools, good breakfast with many choices but some of them were low quality, tasty Spanish restaurant. Unplesant smell in room, noisy air condition in bathroom running all time. Beds and pillows very comfortable. Staff was generally good but average if you consider expensive 5 star resort hotel.

The hotel room is old, we stayed at 4th floor, wifi was fine. Breakfast was ok, dinner choices was limited. But for the price I paid, it was great. Location is good, 20 minutes journey from airport, then 5 minutes walking to hotel. Free luggage storage after checking out. There is an ATM and a small souvenir shop inside hotel. Freshly made breakfast pancake was very nice. Reception was very helpful, helped me to print out my tickets.

يوما لا ينسى مع الاصدقاء ، حجزنا طاولة في مطعم Orangery ، كانت الأطباق والكوكتيلات لذيذة للغاية. المفاجأة أن المديرة سهيلة وفريقها قدموا لي خدمة كانت غاية من الروعة شكرا لكم جميع (سيهام، سكينة، كبيبر، أيوب، ومحمد )

NE RESERVEZ PAS - AVOID AT ALL COSTS- This hotel must be avoided at all costs!!!!! Do not trust positive ratings, they cannot be trusted and have been paid for. Evitez cet hotel a tout prix!!!! Ne croyez pas les avis postifs, achetes a moindre cout par cet hotel. Ditry bedsheets provided everyday, stained towels everyday, broken plugs in the bathrooms (!!!!), no AC, very small pool, broken shower heads, a very aggressive manager. We left before the end of our stay to a different hotel. This place is not safe! Draps sales, literie douteuse, piscine trop petite, equipements a l'abandon, un manager aggressif, prises murales exposees dans les salle de bains!!, draps dechires, Nous avons exige un remboursement de nos frais. Nous avons quittes l'hotel avant la fin de notre sejour. Nous n'etions pas en securite!

Amazing ! Nothing else to say

Lovely hidden riad in the earth of the Medina. Not super easy access due to to the maze of the Medina but staff is very friendly to help you to find it plus a taxi spot is not far! (Be careful at the airport to negotiate to arrive as closer as possible, not at Jamal fna) We tried massage and facial treatment both prettyiii nice with friendly masseuse. Staff is extremely helpful and smiley, very good point! Room are very authentic and the riad very charming.

Good location near. The centre I recommend this hotel for its services and rooms services plus a reasonable price. I’ll go back and stay in such a fantastic architectural interior design.

Dirty cutlery, noisy location and poor service…. First problem, I was staying on the four floor, which was an issue as one lift was out of action and the other two lifts are unbelievably slow. The room was dark and even with the lights on difficult to see anything without the use of a torch. Thankfully my room was facing the pool as many colleagues who also had been staying complained of noise through the night from the road, obviously in rooms that had been facing the road. I still had an 8am wake up from the building site next door though. I only had breakfast at the hotel - but found the cutlery dirty and some cutlery had some sticky residue on them. Food was ok but far from the standard I had found in some of the local restaurants. At checkout I had a problem with the laundry bill, I was offered only a 5% discount on the laundry. I ended up paying in full after being threatened by the police for taking a photo of the invoice. Once in my taxi, back to the airport the taxi driver said there is always a problem with the hotel at checkout….clearly not an isolated case. The hotel did have some old charm but very much tainted by poor service, dirty cutlery and a noisy location. Avoid.

Yet another amazing stay at palais Sebban! This was my 5/6th time staying at this hotel and I cannot recommend it enough. Every room I have stayed in here has been perfect - so beautiful and clean and I am so grateful for the room upgrade to a suite on my most recent stay in June. The decor and architecture of this hotel is so beautiful and truly makes it my favourite place to stay in Morocco. What sets it apart from all other places I have stayed is the incredible and friendly staff who are the main reason I continue to return here. They are so kind, welcoming and helpful and truly are a credit to this hotel - you couldn't ask for a better team of staff! I often travel for work with lots of luggage and the staff are so accommodating and helpful - it truly feels like a home away from home! They also have a fantastic breakfast with lots of options, two pools, beautiful relax areas, an amazing rooftop all within walking distance to everything in the Medina. I look forward to coming back again soon! Thank you so much to all the staff!