I was very disappointed with their service, when I check in they told me my check out is at 15:00, to confirm I asked twice. So when I checked out at 3pm they said you need to pay extra for 3 hours. I was confused than I was told check out was 15:00, than the guy said from room check out was 12:00 but I was given a letter confirms 15:00 from room, but it was stolen. No kettle, no room service, receptionist have no ways of speaking to customers, forcing customers to pay including the manager on the the 22nd December 2023 at 15:00(3pm) he was very rude and threatening me. My children were really scared from these staff. Not a family suitable place.
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