Riad Dar Massai

Place is nice and clean, staff was also very helpful. However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly. Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show "RIAD DAR MASSAI + name of guest". Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night. Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.

初めてのモロッコ、初めてリヤドに泊まりました。料金もリーズナブルな上におもてなしがとても良かったです！ 客室数が少なく内装もシンプルで落ち着けるアットフォームで素敵な場所でした。 タクシーから降りてスタッフさんがお迎えきてくれたり、夜にATM行きたいと行ったら連れてってくれたり、ツアーの予約を手伝ってくださり、沢山助けてくださりました。夜ご飯と朝ごはんもとても美味しくいただきました。ありがとうございます！また利用したいです。 アメニティにボディーローションがありとても良い匂いでした！ シャンプー、ボディーソープ、ボディーローション、ドライヤー、石鹸は常備されてます。泊まる際にはパジャマ、サンダル、リンス、スキンケアなどは持参された方がいいと思います。 タクシーから降りてリヤドの場所5分くらいあれば着くと思います。一回歩けば覚えられるし迷わないです。参考までに！

房間好不錯，略小但夠用。位置不錯，出門很方便。

It's quiet, comfortable and relaxing once you are inside the riad, and the staff is very helpful. If you are arriving by cab, you will most likely be dropped off near the tower of Kasbah Mosque, which is about as close as you can get by car. From there it's about a 5 minutes' walk. A first-time visitor will find it quite challenging, or even impossible, to find their way to the riad; the best option is to pre-arrange with the riad so one of their staff will meet you where you get dropped off and escort you to the place. Or better still, arrange with the riad for pickup at the airport so that the driver is also aware of the end to end logistics and can contact the riad on your behalf if there is any confusion. You will pass through a crowded, chaotic marketplace and some narrow alleys, and even an opening cut into (what seems like) an old city wall, to get to the riad. If you are looking for a quiet, clean and refined neighborhood for your stay in Marrakech then this is not for you. If you like to be right in the middle of a commercial + residential neighborhood in the old city and stay among the local residents, then you are in the right place. Overall, we had a pleasant stay and we never felt unsafe or harassed. A big plus is that you can walk to many of the top sights in the old city from there, and other common attractions are a reasonable cab ride away. Be prepared to negotiate down the cab fare, or you will be overcharged.

This Riad was amazing! Dinner and breakfast were superb! Noureddine the manager was excellent. He arranged our pick up from the airport and even met us at the drop off point to take us to the Riad. He went out of his way to make our stay the best it could have been!! Stay here, you won’t be disappointed!

There was water damage in riad and smelled like musty mildew. No tissues, ran out of toilet paper. We ended up with a different room due to the water damage. No welcome drink and no one to greet us. We had to call and wait for letting us in for checking in. We decided to go to the square for dinner. Asked the staff how to come back since we had an issues at check in. We were reassured to just ring and/or knock and we would be let in. We arrived at the riad to knock and ring over and over. Called 15 times without any answer. Waited outside, late at night for almost 20 minutes before we were let in as the only staff member was sleeping. I would definitely not stay here again!

Amazing stay! The man who works here and does check in was great. Food is amazing too!

Very warm welcome. They helped us in the beginning to setup our SIM cards. The whole Riad was very well decorated. The room was renovated, warm, and nicely decorated. Breakfast could be better but good enough.

Beautiful riad, rooms decorated individually and with were clean, spacious and comfortable.