La Villa des Orangers - Relais & Châteaux

房間小而精，設施齊全，裝修特別有當地莊園的風格，復古而精緻早餐很豐富，配有當地特色小吃。離主要各大景點也比較近，是合適的落腳點。

住的是帶露台套房，房間很棒，酒店內花園很漂亮，服務yil

We have just returned from a 4 night stay at Ville des Orange in Marrakesh and we had the best time ever. The entrance to the hotel is via a corridor, we ended up called it the corridor to heaven, from the crazy streets in Marrakesh, this corridor took you to an incredible place that felt just like heaven - calm, peaceful and full of love. We could have stayed there forever! The architecture was beautiful, incredible spaces and the attention to detail in everything. The orange juice was to die for, the best! The staff were naturally charming and look after you like family. We missed them all and we can’t wait to see them all again soon. Thank you for creating memories that will last forever.

This was one of the best hotels we have ever stayed in. We loved the general ambience of the hotel, amazing service, exquisite food and its proximity to everything worth seeing in Marrakesh. We were greeted by Abdullah as we checked in who provided us with excellent information while handling the check in process smoothly. We had all three meals at the hotel during our stay and was very impressed with the service by all serving staff especially Hussein who was very quick to take care of all our needs with a smile. We also took note of the kindness of the hands on Manager who oversaw that everything ran smoothly. Special mention of the Moroccan chef who consistently presented us with the most delicious and exquisite food during our stay. We can’t wait to go back to this little gem.

This is the 4th time we've stayed here and the experience this time was not as it has been in other times. The room had only 8" between the wooden bed, the wooden standing closet, the wooden chest and the wall. To get from the bed to the bathroom was like threading a needle. And the room is called a Marvelous (Merveilleuse Chambre) Room! I asked if we could change, because there are gorgeous rooms in this property, several of which we've stayed in, but they said it wasn't possible. It was fully booked. So be careful, the wonderful rooms are wonderful but the marvelous rooms - not so much. And at $600/night it's worth finding out not only how many sq ft the room has, but it's design. I think also because they were understaffed for the volume of guests, the staff were overworked. One morning, in the breakfast room, there were 2 tables of 4, and 3 tables of 2, all beings cared for by one gentleman. Because they want to give excellent service, you cannot pour your own coffee, or water, or anything. They want to serve you. But with such a short staff it was making everyone in the breakfast room crazy - trying to ask for coffee, milk, whatever and meanwhile other guests were trying to order their breakfast. The food at the Villa is exquisite! And dinner is a magical experience. But both times on this trip they said they were fully booked and could not accommodate their guests. Which seemed very odd. When I asked why we could not get dinner reservations they managed to fit us in. But it seemed like they were experiencing a staffing or booking or management problem that no one could explain. Use care booking your rooms at the Villa des O, if you want dinner, book it before you leave, and try to find the outside, or the breakfast rooms that have more staff to help.

From start to finish, our stay at this hotel was absolutely wonderful. While all of the staff were warm and attentive, a special shoutout goes to Abdallah at the front desk. He thoughtfully and kindly arranged dinner and excursions (hot air balloon!) for us, followed up, and called to make sure we had a lift to the airport. The feeling of service and hospitality permeates, leaving you feeling taken care of and at peace. I sneezed and the hotelier himself appeared with a tissue box for me. I quietly mused that I could use a little snack, and one of the staff appeared with a chocolate nibble and a rose water lemonade. Ayman made sure we did not overpay for our shopping haul, and others made sure we did not overpay for taxis. And the food and Moroccan mint tea are yummy. Do yourself a favor and get the chicken tagine (don’t forget to order it 24 hours in advance). It is absolutely delicious.