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Novotel Marseille Vieux-Port
3.9/550 Ulasan

Novotel Marseille Vieux-Port

Vieux Port - La Canebière Marseille|0.46km dari Musée des Civilisations de lEurope et de la Méditerranée
The standards are not meet any expectations for 4 stars, especially for such a big chain like Accor it should be much higher than this. Everything in the classic room category is old and super dated: furniture is broken, the bed sheets are yellow from the numerous washings, sagging mattress, chipped doors, walls, wholes in the curtains, dirty chair and sofa (literally with the stains and scratches). Frankly speaking, don’t feel like to touch the surfaces. It feels like in a hostel room, 2 light spots in the room only, so just go to sleep after the sunset. Shower tap has an issue with the water mixer: it’s cold then suddenly it is very hot. Maybe it was a normal hotel with adequate level of cleanness, but it was 15 years ago, maybe more. The hotel desperately needs to be renovated asap. I got checked-in and went to my room, after first glance I realized there is completely nothing, only towels and liquid soap available. No bathrobes, no slippers, no simple electric kettle. AC doesn’t work (outside temperature is +23 C). Reception button on the phone not working. The number of reception written on the fire-alarm sign is wrong (just for another hotel). In case of emergency just help yourself. To make the story short, the reception offered me upgrade to Sofitel (next door 5-star-hotel, under the same hospitality group). They called me in 10 min and informed me that this “upgrade” will cost me 300€ per night instead of regular 400€. Basically, I was offered upgrade for my own money. Brilliant solution and after-sales service! Just a quick note I pay for my current stay in Novotel 186€ per night (special rate for Accor members fully prepaid 1 month in advance). After that I got a traditional excuse that all hotels in the city are fully booked. The next excuse was that the country where I came from has higher standards for the same category hotels :) and the French standards are like this. I love France and I know very well what I can expect. Firstly, I am not first time in France, secondly, even during this trip I stayed 4 nights in Cannes, but these two stays are completely different like night and day. Also I was offered to get a refund and just go and look for another hotel. Speechless. I am on my holidays, and my stay at M****ille is ruined completely.
New Hotel of Marseille
4/578 Ulasan

New Hotel of Marseille

Vieux Port - La Canebière Marseille|0.52km dari Musée des Civilisations de lEurope et de la Méditerranée
Ottima posizione, personale gentile e efficiente. Piscina carina e comoda. Scelta intelligente quella di vietare di fumare nella zona della piscina.Sicuramente tornerei in questo hotel. Forse l’unica cosa che migliorerei è il menù del servizio in camera e della piscina. Buono ma pochissima scelta. Un solo primo , una insalata , un secondo di carne e se non ricordo male due dessert . Le camere sono abbastanza spaziose e moderne. Bello l’arredo mento ed elegante lo stile. Le camere sono ben insonorizzate, non si sentono gli ospiti delle altre camere. Al check-in ti consegnano la chiave con una cartina di Marsiglia piegata e la password del Wi-Fi. Idea molto carina e funzionale. All’ingresso è presente un bocciolone con dell’acqua fresca. Visto il caldo di Marsiglia al rientro in hotel rinfrescarsi con una bevanda fresca è un ottima idea. Tutte le parti dell’hotel si presentano in ottime condizioni . Adatto sia per famiglie, ma anche per professionisti. L’orario dell’accesso in piscina termina alle 20.00… forse lo avrei allungato alle 21.00. Per permettere a chi è di passaggio a Marsiglia per lavoro di farsi un bagno a fine giornata. La colazione è abbastanza abbondante e all’europea… c’è un po’ di tutto!!! Neo salumi aggiungerei un po’ di prosciutto crudo e nei formaggi qualche mozzarellina. Le brioche sono ottime e fresche. La frutta è già tagliata …. Praticamente una macedonia… yogurt , miele , burro , nutella , marmellate , diversi tipi di pane … insomma un po’ di tutto!!! C’è una macchinetta che eroga diversi tipi di bevande. Si può scegliere dal classico caffè espresso italiano a quello americano , oppure una buona cioccolata calda. Molto funzionale. Si ha anche la possibilità di avere una tazza di acqua calda per gustarsi un ottimo thè. Altra cosa importante, se si rientra tardi , il portiere di notte è sempre vigile e attento. Non si rischia di rimanere fuori ad aspettare. Ascensori veloci e molto funzionanti . La pulizia dell’hotel è buona , come l’accoglienza e in generale proprio tutta l’atmosfera che si respira . Consiglierei sicuramente di soggiornare in questo hotel. La posizione è splendida , a pochi minuti dal vecchio porto da una parte, altrimenti dall’altra si arriva subito alla spiaggia de Catalan , dove poi si può fare una passeggiata nella meravigliosa corniche…. Probabilmente da qualche camera si può vedere anche l’isola di Frioul… che altro dire… viva il New Hotel!!!!

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Lihat Ulasan Tetamu untuk Hotel di Marseille

Mencari hotel berdekatan Musée des Civilisations de lEurope et de la Méditerranée? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Maisons du Monde Hôtel & Suites - Marseille Vieux Port
4.3/5106 Ulasan
Vieux Port - La Canebière
Centralized location at the M****ille port and close proximity to a series of bar and pubs. Getting the m****ille port view triple room model gives a luxurious 25sqm floor area.l But the same proximity also brought noise in the evening from near by dance clubs and even morning gathering crowds. Sound proofing is also its archilles heel.
Hostel Vertigo Vieux-Port
4/542 Ulasan
Vieux Port - La Canebière
We loved this place!! Stayed in a 16 person dorm which you think would be awful but the room is across 2 levels and well spaced out with 4 bathrooms to share & the best air con I’ve ever come across so this actually ended up being one of the better hostels we stayed in during our travels in France. Very sociable hostel with lots of areas to hang out, cook, eat, drink or make new friends. Fully equipped kitchen in main the building is available for all guests to cook their own meals which we really enjoyed! They even had fridge/ freezers to store your food! All the appliances and crockery you could ever need to make a meal. Reception staff are super friendly and helpful and nothing is too much trouble for them at all. Only downfall of the stay was the lockers which weren’t working, meaning we were nervous about our stuff being stolen but thankfully nothing happened and we were able to check out at the end of our stay with all of our belongings ! Also should mention how amazingly central the location of this hostel is!! Couldn’t recommend more :)!
The People - Marseille
4.2/575 Ulasan
Vieux Port - La Canebière
Really nice! I loved how you can have your own space by closing the curtain. The beds didn't make any noise or movements when you climb into the upper bed. Maybe a small improvement: sign for where the reception/checkin is or some arrows. Overall had a nice stay, very cozy place and clean and good working services
Intercontinental Marseille Hôtel Dieu, an IHG Hotel
4.4/5122 Ulasan
Vieux Port - La Canebière
Suasana yang indah tetapi kakitangan yang agak ketinggalan zaman, makan tengah hari adalah sangat mahal untuk apa itu, terdapat lebih banyak pilihan sebelum ini namun kami mempunyai penginapan yang hebat
Best Western Hotel du Mucem
4/557 Ulasan
En voyage professionnel, j’ai choisi cette hôtel pour sa location idéale à côté de la place des Joliettes et à deux pas du Mucem. Étant une personne seule, ils m’ont attribué une chambre minuscule avec un lit simple tellement petit, qu’il était compliqué de poser sa valise. J’ai demandé à changer de chambre, et vu que l’établissement était complet, on m’a donné avec supplément une chambre de catégorie supérieure … mais supérieure que de nom. La seule fenêtre était un petit Velux. La salle de bain était grande mais avec une petite douche cabine et le sèche cheveux s’arrêtait au bout de 30sec car il surchauffait. Concernant le petit déjeuner, ce dernier était bon avec un peu de choix même si il est dommage que le jus de fruit était indisponible . Même si la location est idéale, il serait bien d’améliorer le confort pour le prix.
Residhotel Vieux Port
3.8/5109 Ulasan
Vieux Port - La Canebière
Tout est bien passé. Le lit est confortable. Les draps propres..l'endroit très agréable et proche au vieux port. Un peu déçu par le petit déjeuner. La salle est trop petite et pas beaucoup de choix . Je n'ai pas trouvé les tasses pour metre le café. Pas de jus sur la machine. Plusieurs chose manquent....

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