Hotel berhampiran Brunszvik Sétány, Martonvasar

This is the second time we stayed at this hotel. First time worked out well and we decided to stay Saturday night for a weekend in Budapest. Sunday morning, getting dressed and ready to go down to breakfast, my 5 year old daughter turns to me and says “daddy what is this?”. SHE WAS HOLDING A USED SYRINGE IN HER HAND. At first I just took it away from her and as we were on our way to breakfast I took it to the front desk. Timea at the front desk asked if it was mine, I said no, found it in the room and don’t know what to do with it so I brought it to you. Then we went to breakfast. At breakfast, I was thinking about it more and searching the internet and found some horror stories people getting stabbed by needles in hotel rooms, having to get tested for HIV and other diseases. Luckily none of us were jabbed otherwise we would spend Sunday at the hospital emergency room getting tested for bloodborne diseases and hoping for a negative result. Thank god my daughter didn’t end up playing with it and showed it to me first. I got very concerned so I left my family at breakfast and went back to the front desk to ask them if they still had it and whether it looked like it was used, trying to find out more about it. Timea at the front desk nonchalantly told me that it wasn’t an issue, it was just an insulin syringe and she threw it out in the trash bin. I don’t know how you can tell what it was used for or whether it was used or not, but this kind of response seemed a little ignorant. I ended up talking to the hotel manager Melinda, who of course apologized and it seemed like she understood the gravity of the situation, so I accepted the apology and told her we’re just going to finish breakfast and quickly go back to the room to take out stuff and check out a little earlier. We didn’t want to spend any more time in the room than we needed to. And that is what we did. At checkout, Timea didn’t seem to be that concerned about the gravity of the situation either, not sure if Melinda the manager spoke with her or not. I already paid for the room in full but she saw that the parking ticket was not paid, and she said that she will validate my parking ticket for free so I don’t have to pay for parking given what we’ve just been through. Melinda told me she or her manager would reach out to me on Monday. I did get an email on Monday but it was fairly generic reiterating how the IHG clean policy is important to them etc. I ended up calling this in to IHG Diamond support line and filing a complaint. Hopefully it’s taken seriously. From my point of view this was absolutely unacceptable. Not only that the room was not properly cleaned and housekeeping missed a syringe, front desk completely ignored the risks and didn’t even ask if anyone got hurt, and compensating us by validating our parking ticket after dragging us through this experience seemed like a big joke.

I really liked this hostel for a number of reasons. We booked it on booking and could cancel the reservation up to 2 days prior the date of arrival, which is great, and you can pay on arrival (with forints or by card). The staff is pleasant and informative, the whole place is clean and spacious, and the plants give such a nice vibe. We stayed at room with 8 beds (bunk beds). Every bed has a curtain, small shelf, 2 electrical outlets, a lamp and a small cabinet. You can also have a larger trunk beneath the bed, which comes with a lock (it's free of charge). Towels can be rented for €2. Every floor has a bathroom with several showers, toilets and sinks; everything is cleaned daily. The floor where most rooms are has a small kitchen, but on the main floor there is a really big kitchen, study room, game room, living room and every one of them is spacious and airy. Rooms and the hostel door open with a card which you get upon checking-in. The location of the hostel is great, it's next to a city market and around 10 minutes from Vaci street and metro station. Next time I come to Budapest I won't look for any other accommodation, I'm definitely coming back to Flow!

STAY HERE! Made a mistake on my booking by getting the mixed dorm however I wanted a female room, they changed it at reception without hassle and no extra charge (€27 for 3 nights) the room is very clean, the beds are comfy and you get a privacy curtain, light, plug and hangers in your little pod. There’s a few showers, hairdryer and toilets next to the room and a place to get ready in the morning (very clean) there is a bar downstairs with tvs and also serving good food, there’s chill places to sit outside the room and a rooftop. - 1 min walk to a shop - In the centre, short walks to landmarks - A bus to the airport 10 minute walk away - Bolt, buses and trams to get everywhere Would definitely stay here again!

We picked this hotel because our friends had already booked and we decided to join them on a trip to Budapest. We don’t normally book a budget hotel and enjoy more facilities but this hotel was a nice surprise. I will do a pro and con list. Pro, in nice area and walkable for those who enjoy being a bit active. Clean room and bathroom. Very nice coffee machine in lobby. Provided iron and ironing board. Hair dryer provided. They don’t provide bottled water but that’s ok because that means thousands less plastic bottles but bring a refillable bottle because is safe to drink and very good. Mini fridge was well stocked but expensive. Cons, room very warm, no way to turn down, it was set at a certain temperature. We opened window which helped but too noisy at bedtime to leave open. Coffee machine in room didn’t provide milk and first day only had one pod in room. I didn’t say anything to reception because the coffee in lobby was much better. Bathroom had nowhere to hang towels near sink, had to put them in sink. No shelf in shower to put shower gel etc. They provide shower wash and shampoo in the pump containers but no conditioner or individual soap. Booked a airport transfer through the hotel, very expensive compared to our return journey through a well known booking company who were very friendly unlike hotel car company, she didn’t speak to us and tried to charge a little extra than quoted. This hotel does not have a bar or breakfast facilities, so remember that when you are budgeting. I would recommend this hotel for a nice place to stay as it’s a very reasonable price for a stylish, clean hotel but facilities are basic. We were quite surprised at checkout that the receptionist didn’t ask if we had a good stay or spoke to us other than the bill, and not much of a smile either.

We had a reasonably sized 1 bed appt. From other reviews I was worried about noise and bad behaviour of groups of tourists but this is a block of 90 apartments and only 24 are tourist rentals. Others include a number of people with the title ”Dr” so they are not riffraff, if you know what I mean. Our stay so far has been very quiet. Almost no noise from inside the block. It's the centre of a city so there is road noise etc but the windows are triple glazed so keep the noise out very well. Lift and corridors are all v bright and well cleaned. The area is touristy to some extent with loads of good value eating places including a very popular Hungarian restaurant where you need to book called Getto Gulyas. The area as a whole used to be the Jewish ghetto so the huge synagogue is close by but that meant that the are as a whole is quite run down in appearance. I think that makes it a much more interesting feel than some of the more renovated areas. This apartment block is new enough that it's not shown on Google satellite. Apartment was very clean and well equipped with washing machine and dishwasher. Everything you need for cooking on holiday. Furnished exclusively from Ikea by the looks of it but it felt new and not worn out. Bed is comfortable and on the firm side. So far the is absolutely nothing of any significance wrong with the apartment. Maybe we have been lucky by not being near a stag party. But we've only seen one about town in our stay so far. From our experience we would recommend.