Hotel berhampiran Masaya Natural Park, Masaya

Selina Granada was great! the place is perfectly located on the main square, with lots of place to get food or a drink near by. The staff were really friendly and helpful. The rooms vary a lot but I was in a spacious clean 4 bed room with a clean bathroom. The hostel has a basic but clean kitchen, a bar and a pool, as well as events almost daily. That being said these events could use a little more organisation. There's a place just on the corner of the square that I recommend for breakfast (granada's grill).

Very friendly and helpful staff; you really feel welcome here. Spacious apartments with big, excellent rooms, and big bathrooms. Clean. Nice A/C. Dark bedroom with comfortable beds. Sleeping here was a joy. Fine kitchen with fridge/freezer and a large gas oven (remember to ask for gas upon arrival if planning to use the oven). Two flat screen TVs with several channels. Good WiFi. Lovely courtyard with clean swimming pool. I think the hotel offers good value. Plaza Marbella Granada feels like a rather expensive place, but it is really moderately priced. Tasty, filling breakfast (Nicaraguan style). Good location, everything easily within walking distance. Usually a quiet part of town, and a safe area, at least that’s what I felt. Cons: Poorly lit kitchen. Absence of a desk for work – so I used the big living room table. Also I didn’t like the security camera pretty close to my balcony, but this probably only applies to one of the apartments. To sum up. Plaza Marbella Granada is a gem that is worth staying at. The apartments, the service and the place are perfect for everyone - both business travelers as well as holidaymakers with and without children.

The facilities are nice BUT they are lacking good service, It’s just just not there. Let me tell you from the beginning this place is NOT LGBTQ friendly, I spent a night here with my partner and the staff was very rude and kept looking at us in a very judgmental way, nobody gave us that welcoming feeling you expect from a place where you visit for the first time specially if you’re paying for the service and expect great things. From the beginning there were many issues. As a 5-star Hotels Forbes Trainer I can tell you they need to fix many things 1. The front desk staff is NOT KNOWLEDGEABLE about packages and what’s included in the price I booked my reservation online and never received any confirmations nor any details via email, I had to call the hotel and ask for them to process the reservation. Again the front desk lady knew nothing about it and had me call Marjorie? For more details. 2. They did not give me any details about breakfast when checking in and we missed it. The front desk Lady was rude and dismissive she did not provide any details about the services and where to find stuff around the hotel. 3. They did not give us the welcome cocktail 4. I asked for a different wine than the one included in the package and even though they couldn’t change it for free, they still did not offer me another option even as an extra cost, which I would’ve pay for if offered 5. During dinner, the server was so worried about 2 men enjoying their romantic package that she messed up my order and brought the wrong plate (never apologized for it) 6. The servers at Azul are rude and just not welcoming. Customer Service it’s just not present, it’s just plain rude and horrible service. In the end they have the facilities and they’re nice but they’re lacking great staff and great service. NOT recommended at all specially if you’re local, if I ever come back it might be just because of the American set up they have in most of the facilities but not because I was happy during my stay.