Ulasan Aliya Resort and Spa - Thema Collection

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your thoughtful review of your stay at Aliya Resort & Spa. We are thrilled to hear that your experience was perfect and that you enjoyed the unique ambiance of our wooden chalets, which provide an immersive connection to nature. It’s wonderful to know you found the rooms spacious, appreciated the pool and dining areas, and enjoyed the morning nature walk. We’re also pleased that our meals and the serene surroundings added to your overall enjoyment. Your kind words inspire us to continue providing memorable experiences for our guests. We look forward to welcoming you back for another peaceful and nature-filled getaway. Warm regards, Chirath Chandrapala Room Division Manager Aliya Resort & Spa

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your memorable safari experience during your stay with us. We are delighted to hear that Akash, our naturalist, made your elephant tour so special and informative. His passion for nature and knowledge about elephants and birds truly adds a unique value to our safaris. It’s wonderful that you were able to enjoy such an exclusive and intimate encounter with the wildlife, creating moments that are sure to be cherished. We will certainly pass on your kind words to Akash, as they will mean a lot to him. We hope to welcome you back for more unforgettable adventures in the future! Sincerely, Chirath Chandrapala Room Division Manager Aliya Resort & Spa

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent family visit to Aliya Resort & Spa. We value your comments as they help us improve the guest experience. We are glad you appreciated the spacious and clean room, as well as the scenic pool with the stunning backdrop of Sigiriya and Pidurangala. It’s wonderful to know that you explored some of the activities we offer, like pottery learning, which we aim to make enjoyable for all guests. We regret to hear about the challenges you faced during your stay, including the external smell near your room, the average taste of food, and the delay with lunch service. Please rest assured that we have shared your comments with the relevant teams to ensure improvements are made. Additionally, your feedback about cycling activities for children is noted, and we will look into enhancing this experience. We hope to have the opportunity to welcome you again and provide you with a more seamless and delightful experience in the future. Sincerely, Chirath Chandrapala Room Division Manager Aliya Resort & Spa

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your incredible experience at Aliya Resort & Spa. We are delighted to have been a highlight of your trip to Sri Lanka and to know that your family had such a memorable time with us. Your appreciation of our pool, the presence of peacocks, and the beautiful buffet experience warms our hearts. Special thanks for recognizing Soyza from the restaurant team—acknowledgments like yours inspire us to go above and beyond for our guests. We look forward to welcoming you back for a longer, more relaxing stay in the future, so you can explore even more of what Aliya has to offer. Warm regards, Chirath Chandrapala Room Division Manager Aliya Resort & Spa

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your wonderful feedback regarding your stay at Aliya Resort & Spa. We are thrilled to hear that you had an amazing stay and appreciated our friendly staff, exceptional restaurant service, and spotless accommodations. Your kind words about our gardens and the surrounding wildlife are greatly appreciated, as they are an integral part of the serene experience we aim to provide. We’ve noted your suggestion regarding poolside drink service and will work on enhancing this aspect for an even better guest experience. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Chirath Chandrapala Room Division Manager Aliya Resort & Spa