1200 Chem. de la Baie-du-Milieu, Matawinie Regional County Municipality, Quebec, J0K 3B0, CanadaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.1/5
Sangat Baik
65 ulasan
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Ulasan yang disahkan
Persekitaran4.1
Kemudahan4.1
Perkhidmatan4.1
Kebersihan4.1
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Semua ulasan(65)
Ulasan positif(32)
Ulasan dengan gambar/video(6)
Ulasan kurang baik(8)
42lizam
Menginap pada Ogo 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 24 Sep 2024
Beautiful resort that offers lots of free activities, such as kayaking, canoeing, paddle boarding etc. The beach is very nice and clean and there are trails in the woods to go for walks or rent fatbikes. Spa area is also enjoyable with indoor and outdoor pools, hot tub and sauna. The service was good but slow at the bistro and at the restaurant. The buffet breakfast was overpriced. The hotel is in the middle of nowhere, which makes it hard to leave and go elsewhere for food. I would go back to this resort, but I would get a condo with kitchenette instead of just a hotel room, because eating there adds up really quickly
Terjemah
Jawapan daripada Pihak Penginapan: Good day, Thank you so much for your wonderful review! We’re delighted to hear that you appreciated our amenities, outdoor activities, and the beauty of our location. It sounds like you had a fantastic time! We’re glad you mentioned our condos with full kitchens—they’re indeed a great option for a more spacious and comfortable stay. We hope to welcome you back soon to enjoy even more of what we have to offer! Warm regards, Kassandra Fontana - Online Reputation - Auberge du Lac Taureau
Sightsee625543
Menginap pada Jun 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 7 Jul 2024
The staff were amazing from Delvin , the housekeeping staff ,the kitchen staff and Krystel smile every time we met her and her help to find our way throughout the resort.Krystel really brightened our weekend like a sunshine and made us feel at home.
Terjemah
Jawapan daripada Pihak Penginapan: Good day, On behalf of the whole family of the Auberge du Lac Taureau, thank you so much for your positive review! We completely agree with you! Our staff is quite amazing :) We will share you appreciation with all of them! We truly hope to have to possibility to see you again soon! Kindest regards, Kassandra Fontana - Online Reputation - Auberge du Lac Taureau
Jean-Francois T
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 12 Ogo 2024
We enjoyed our stay at the inn so much. Everything was perfect. What touched us the most was the quality of the service at all levels (from the reception, to the servers (e), to the activity attendants, to the yoga teacher and the massage therapist. Even the employees in the corridors smiled at us and held the door for us. We felt very welcome. We felt that they all love their work and that we are important to them. The menus at Cerf Rouge restaurant were delicious and original, even the breakfast buffet was a wonderful culinary experience. The lake is beautiful and swimming is very pleasant.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your perfect score and your wonderful comments! Our team will be thrilled to read your appreciation in regards to their service! We have an amazing team! :) We truly hope to have the privilege to host you again in the near future! Kindest regards, Kassandra Fontana - Online Reputation - Auberge du Lac Taureau
Sliceofthepie
Menginap pada Dis 2023
Melancong bersama rakan
2.0/5
Disiarkan pada 30 Jan 2024
Left us hungry at 8:20. We were told by two of the staff the Bistro closed at 8pm and the Restaurant up stairs, 9pm. We relaxed and enjoyed the hot tub until 7:30. We decided to go to the restaurant. We arrived at the restaurant at 8:17 and were told all kitchens were closed. We started our day at 6am. We rode our Skidoos 270 miles and now they tell us no food available. We asked for any available option and they directed us to the vending machines outside the bistro. So $405 dollars a night and we are eating ruffles potato chips.
Terjemah
Pengguna Tetamu
Menginap pada Mei 2024
Lain-lain
1.0/5
Disiarkan pada 28 Jun 2024
This auberge only caters to guests that have a room. You can not eat here if you do not have a room. Guests that do have a room can not eat here because there are not enough people to justify opening up the kitchen. I saw 2 guests scrambling for some food out of vending machines because the only other options are a 20 minute drive to the village. It is pretty pathetic to buy a room at this auberge and eat out of vending machines. We live in the area and used to support this place buy going for lunch, supper, and for drinks. Now, I guess they make enough money that they no longer need patrons such as me. They turn us away because we do not sleep there!!! Have you ever heard of anything this pathetic?
Terjemah
paulpZ1604XP
Menginap pada Feb 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 5 Mac 2024
Great family stay, lots of activities, nice staff, beautiful premises/environment. We went in winter and some of the activities we did was: fat bike riding, indoor/outdoor pool, scavenger hunt, roasted marshmallows over a camp fire... kids and I want to go back in summer.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your positive review! We are so happy to read your full appreciation for our activities, our staff and the environment! Oh yes, we definitely recommend trying the Auberge this summer! Follow us on our social medias to find out all of our promotions and new activities! See you soon! Kindest regards, Kassandra Fontana - Online Reputation - Auberge du Lac Taureau
Pengguna Tetamu
Menginap pada Sep 2023
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 19 Okt 2023
Beautiful, peaceful, relaxing, rustic and exactly what the Dr ordered for rest and relaxation. Everything you can want to be able to enjoy the outdoors and indoors. Loved the multiple fire places to be able to sit around and relax, inside and out. Walking trails to enjoy the fall colors were amazing. The room was very nice and clean. Bed super comfortable. Bedding very nice and crisp. Appreciated having a fridge in the room. Didn't go to main restaurant but bistro food very good. Service was a bit slow though. Staff all very happy to help. Excellent stay. Would highly recommend.
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Lain-lain
2.0/5
Disiarkan pada 19 Ogo 2023
Site and staff are awesome. Many activities but beware as fatbikes are badly adjusted (problem shifting gears and braking). The Room was beautiful but was badly finished. Breakfast are very good and there is a lot of choice. Diner meal was not up to our expectations though. The chef is inspired by autochtone cuisine but failed to deliver for some reasons (chicken and duck were dry, ingredients somtimes did not go along very well and dosage was questionable). To be noted there are BBQ stations outsite near the rooms so you can cook your own stuff (maybe a fish you catch in the lake?).
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 15 Ogo 2023
We walked to the Auberge from the Parc régional du Lac Taureau campground (south sector) -- about an hour's walk alongside the lake -- a wonderful and easy walk to do. We wanted to check out the restaurant, but needed a reservation for after 8 PM, which we couldn't really do, as that would mean walking back to camp in the dark. So we tried the bistro downstairs for drinks and food. Sat outside on the patio. Not too many choices on the menu, but we tried the beef burrito bowl, onion soup, and a poutine. Food was okay (the beef in the burrito bowl was ground beef, and the onion soup could've been better). Nevertheless, service was great, the staff were helpful and kind, there was a fire pit outside we could enjoy, and just being able to eat after a nice walk was good enough.
Terjemah
Jawapan daripada Pihak Penginapan: Good day Cosmikao, Thank you for your review of our bistro! We are happy you could enjoy a meal with excellent service after a long walk around the lake! It would be our pleasure to host your for a little getaway and show you everything the Auberge has to offer! Please do not hesitate to follow us on social media so you can find all our latest promotions, activities and even contests! Maybe you could win your future stay with us! :) Kindest regards, Kassandra Fontana - Online Reputation - Auberge du Lac Taureau
Pengguna Tetamu
Menginap pada Feb 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 15 Mac 2023
It was our second time at the Auberge du Lac Taureau, but our first time during winter (first time in August 2020). Site is really nice, a lot of activities available, rooms are nice and clean, staff is amazing. Food was really good (buffet) but the only thing I could suggest to have a better next stay is a dinner restaurant with table service (buffet for breakfast is ok). We love that place and we will certainly go back soon!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr JeromeCoutureDJee, On behalf of the whole team at the Auberge, we would like to that you for your comment and choosing the Auberge for your winter getaway! We do agree, our location is really great and has many activities available in every season, but winter makes it magical wouldn't you agree? :) We would also like to inform you that we also are very excited to go back to our regular '' à la carte'' menu. We are working very hard at the moment to adapt due to the labor shortages but we hope the situation will be shortly resolved and we will be able to return to our regular services. One again Mr JeromeCoutureDJee, thank you for your time in reviewing your stay and we sincerely hope to see you again soon! Kindest regards, Kassandra Fontana - Online Reputation - Auberge du Lac Taureau
Pengguna Tetamu
Menginap pada Feb 2023
Keluarga
4.0/5
Sangat Baik
Disiarkan pada 15 Mac 2023
This site is lovely and the staff is amazing. Rooms are great and we have a great choice of activities. They are very organized in terms of animation. We decided to take off a star because of the food quality that we rate as a A- at the most and the quality of the ice pond that needs a bit more love.
Terjemah
Jawapan daripada Pihak Penginapan: Good day Carlg870, We would like to thank you for your time in reviewing your last stay with us! We are very happy to read your appreciation in regards to the site and our amazing staff! We also thank you for your constructive comments on the food and the pond. We will share your impressions with our team leaders. We are looking forward to return to our regular ''à la carte''menu promptly. Once again Carl870, thank you very much for your comment and we hope to have the privilege to accommodate you again in the near future! Kindest regards, Kassandra Fontana - Online Reputation - Auberge du Lac Taureau
Pengguna Tetamu
Menginap pada Jan 2023
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 21 Feb 2023
My husband took me on a surprise birthday trip to visit Quebec and snowmobile all weekend! He could not have chose a more perfect accommodation than Auberge Du Lac Taureau! The entire resort and rooms are absolutely gorgeous not to mention all the amenities, including a Bistro with delicious food, a pool, hot tubs and and outdoor Nordic spa! We also took advantage of the beautiful spa located under the lobby. Our massage therapists were Sophie and Genevieve and I can speak for us both when I say, for two people who have had many massages, these were two of the best we’ve ever had! This will now be an annual destination for us to enjoy beautiful trail systems, and the culture of Canada.
Terjemah
Jawapan daripada Pihak Penginapan: Good day Ashley, What a pleasure to read your comment! And what a beautiful surprise from your husband! :) We are so happy this gift was an amazing experience for both of you! We are happy to know we are now part of your annual plans! We have different activities available in different seasons. We invite you to follow us on social media to receive the latest news about the Auberge and also participate in our different contests. Who know, you may win your next trip! :) Once again Ashley, we truly thank you for your comment and we cannot wait to host you again! Kindest regards, Kassandra Fontana - Online Reputation - Auberge du Lac Taureau
Pengguna Tetamu
Menginap pada Jan 2023
Keluarga
1.0/5
Disiarkan pada 21 Feb 2023
Stopped in for lunch while snowmobiling thru the area. Very few options on the overpriced lunch menu. No children options at all. Very poorly organized and slow service... We placed our order and within a few minutes, 3 other servers came by to take our order. Then 2 more came by and asked if we were done and ready for the bill. I explained to all 5 that we were waiting for our food. After about 45-50 min of waiting a manager came by and asked what we had ordered and said she would look into it. Our original server came back and took our order again stating it had been lost... Once we finally received our food the order was wrong... When finally corrected the food was barely warm, the meat overcooked, overseasoned and dry. It took over 90 min from placing our original order to receiving our food... We won't be back.
Terjemah
Jawapan daripada Pihak Penginapan: Good day Terry, First of all, we wish to thank you for you comment and your reply. We understand that this situation may have been frustrating and it is also very uncommon in our establishment. We have taken the necessary measures with our teammates to make sure this type of situation does not happen again. Confusion can happen when many new staff members are on a team and we will ensure that proper training is continuously offered in each department. As mentioned, we are very sorry for any inconvenience this may have caused you and we truly hope to have the possibility to host you in our hotel and offer the full experience and service that we are so proud of! Kindest regards, Kassandra Fontana - Online Reputation - Auberge du Lac Taureau
Pengguna Tetamu
Menginap pada Dis 2022
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2023
I visited the Auberge du Lac Taureau this summer and stayed 3 (marvelous) night at this hotel/restaurant. The hotel is located next to the lake Taureau in a very nice environment. It has direct access to beaches, several free and paid activities, a swimming pool and spa, and two restaurants. The rooms are very nice and we had a view on the lake. Very comfortable with AC, TV, Fridge, Balcony… all the family loved it!!! On the allergy side, the restaurant is 100% allergic friendly. We went to the buffet (better for our budget) and I explained my allergies. The personnel was very friendly and immediately went to the kitchen to search for an alternative, they came back with 4 options for each step of the dinner (entry, main and dessert), I received marvelous plates (much better than the buffet) kids were even jealous! All this for the same price as the buffet. I was impressed. Many thanks to all the personnel at Auberge du Lac Taureau!
Terjemah
Jawapan daripada Pihak Penginapan: Good day Mr Allergic, What a pleasure to read your positive opinion on your time spent at the Auberge du Lac Taureau! We always try to make sure all of the needs of our guests are met and we are happy our devoted staff helped you and made sure you had options. We are very happy you appreciated the room and the amenities offered. We truly hope to see you again soon! Kindest regards,
Pengguna Tetamu
Menginap pada Dis 2022
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2023
Pleasantly surprised by this resort. We've been here for just a couple of days, but we enjoyed it very much. It's a bit pricey but for what you get for the money it worth it all. Very good food, very good customer service, nice, quiet, very clean. We will certainly return.
Terjemah
Jawapan daripada Pihak Penginapan: Good day Lulian, On behalf of all our team at the Auberge du Lac Taureau, THANK YOU! We are very happy that our devoted team contributed to the success of your stay. We are also thrilled to read that you enjoyed our restaurants. We truly hope to have the privilege to host you again soon! Kindest regards,