The Byke Heritage Adventure Park & Resort, Matheran

The Byke heritage is supposedly the oldest resort/building in Matheran . In my honest opinion the term "Heritage" is used here to sugar coat/ make up for what is a mediocre and ill-maintained resort. I have stayed here long back( 10 years or so ago) and it was at its prime then...but sadly everything is still the same ..in other words deteriorated with time. In order to avoid being biased, I will divide the review into pros and cons...to give a fair assessment. Cons- The resort is old and maintenance/ upgrade is minimal or non existent. Rooms are very different in shapes, sizes and location. Some are modern , some are small , some are airy and some are dingy. Some with balcony and some without. And there are permutations and combinations of above. But the only constant is lack of attention and maintenance. in our stay we had to change 3 rooms and we still were dissatisfied. The first room had leakage and wall plaster falling off. The 2nd room was dingy and felt claustrophobic and smelt like mold . The 3rd which was given to us after a serious argument with the management was acceptable but was a duplex cottage i.e one cottage with one bed below with one attic type room in the same room . So we basically had 4 adults and 4 kids sharing the same space. I must mention that the management and staff there are LEAST bothered about the guests . The housekeeping and bell boys are much better and should be recognised for atleast their acceptance of the fact that there are some shortcomings and they genuinely try to help. The checkin experience was average and no information given ( no location of room, amenities, food timings.). nothing! They asked us for id and payment . Mind you we have made advance payment at booking and they wanted the entire balance amount even before check in . I can understand why... because they know once the guest sees the room...they will realise they are being short-changed. We reached the resort at 2pm and despite being almost empty we got a room by 5.30pm... due to the struggles mentioned above. The rooms as mentioned are extremely dated and maintained. There is no element of design or thought given...it seems like a 8 year old was given a project to put a room together. Beds , walls, bathroom, decor ...all are disparate. Its just patched together. Our bathrooms had a glass partition for an area which didn't have any use..but the shower didn't even have a curtain. The toiletries were average. The beds / sheets were definitely not cleaned daily. The pillows ...bad and saggy. There were 2 airconditioners but one didn't have a remote and on asking..they said..its not there. The resort is vast and huge and lot of greenery but ZERO direction on where the rooms are. There are many more anomalies but I will sum it up by saying..keep your expectations low..very low. Pros - The pros are few but I would also go into the details because credit should be given where due. The single biggest highlight of the resort is the FOOD... The p

Close to charlotte lake & points, beautiful well maintained spacious property. Rooms are spacious and comfortable. Ensure you keep the doors closed, else monkeys can get inside. We had the dinner buffet and bfast there. Both were tasty and the spread was good. They have a disco as well that we did not use. I used the spa. Got an accupressure massage. The masseuse Varsha is very good and I am glad for taking the massage. The property is 15-20 mins walk from Charlotte lake, Lords point, Pisarnath temple and Cecil point. It is also 20mins walk to Alexander point in a different direction. It is 15-20 mins walk from railway station. Horse ride from station to Byke will cost approx 100-150 and from Dastur point will cost approx 650. There are hand drawn single seater ricks as well whose cost we didnt ask. Elderly people or families with kids were using them. Overall, we enjoyed our stay here, we would stay here again and recommend it to our friends and family.

Quality Accommodation... Food was Fantastic no doubt! 95% falling on positive review Bit far from the Aman lodge but it like a heaven Go for it... There were few issues with the water taps but it was manageable. Overall Awsm Stay and hospitality