Hotel berhampiran Kanayama Lantern, Matsue

I stayed at this Dormy hotel in April 2019, and chose it again for a two-night stay because it'd worked out well, and again, I wasn't disappointed. I think I may have even been in the same room! The quarters were plain and compact, and with no view to speak of, but well-designed and equipped, especially for working on the laptop - great desk space, easily accessible power sockets and good wi-fi. I loved having the amplifier, something most hotels don't include. The bed was comfortable. The bathroom had a mini tv (and welcoming duck), with a larger one in the bedroom. The complimentary inclusions were appreciated - for example, ramen in the evenings, bath salts (bonus), and peach jelly in the fridge. The reasonably-priced breakfast was good, and featured perfect tempura! The hotel is near the JR station and a 10 minute walk to Lake Shinji, 15-20 to the castle. Staff were efficient with tasks such as forwarding luggage. Overall, excellent value!

Good location for who need to be close the Matsue station and also easily to go in the Matsue castle.

コロナ禍のテコ入れ策（GoToキャンペーン）が功を奏したのか、松江駅前という便利な立地のためなのか、９月の４連休中に利用したところ、ほぼ満室状態でした。午後６時半ころに到着しましたが、まずホテルの駐車場が満杯で近くの民間駐車場を探すことに。徒歩数分の所に駐車場は見つかったものの、その後のチェックインの列に軽く驚きました。３０人以上が列を作り、対応スタッフは２名。通常のチェックイン業務のほかに検温もやっていたため時間がかかります（スタッフの対応は丁寧でした）。なかには外出から戻ったお客さんがただカギを受け取るだけなのに辛抱強くチェックインの列に一緒に並ぶ方々もいて、そうしたお客さんへの対応の機転も利かせられないほど明らかにピーク時のスタッフが不足しています。マンパワーのマネジメントの問題ですね。私の場合、チェックイン手続き完了まで約３０分かかりました。振り返るとさらに列が伸びている有様です。 ただ、繰り返しになりますがフロントスタッフは丁寧で好感が持てました。なお、２食付き待ちでも料金は６千円以下でかなりお得です。夕食はコロナ対策のためセットメニューのみ（定食orカレー）。小鉢の数は多いが質の贅沢は求められません。ドリンクはセルフスタイルでソフトドリンクのみ。アルコールが欲しければ自販機で買うか、外で食べるしかありません。朝食は半セルフ。あらかじめ皿に盛り付けられた和・洋食をトレイに取る形式でした。

This Ryokan is just great, so glad we stayed here. First colloquial English is spoken by the owners, and they willing answer email questions in advance. They also accept luggage forwarded by Yamato transport. You can book direct if you want. Second, the location is excellent, you can walk to most major sights in Matsue in 15 mins or less. The pedestrian shopping street starts only 2 blocks away and there are lots of restaurants nearby. If you get a room with a view of the river and the lake, you wan't regret it, very beautiful. In terms of food , this Ryokan is flexible and will serve you a western breakfast with a few Japanese sides, rather than a full Japanese style breakfast if you must request this in advance. We had an excellent dinner of local specialties our last night , a delicious end to our stay in Japan. This Ryokan is quite small, so if your stay coincides with some special happening in Matsue like the Warrior Parade, book far in advance. Our room was large, extremely comfortable, well designed, and we were vey happy with it. If you can afford one of the 3 rooms with its own volcanic springs hot tub it's worth it. However the steam baths in the basement were clean, and comfortable. we went every day. The only problem this hotel has is also a city wide problem, there are not enough taxis, especially during rush hour. However, the public bus stop is only 1/2 a block away to take you to the train station.

島根県民会館でのコンサートの際、利用しました。大橋川と堀川の間、松江の古くから商店街 京店、そこから続く、歓楽街の一つ東本町にある、街の中心部に立地しており、観光利用に至便。リニューアルされているようで、室内も綺麗で、レベルの高いサービスが提供されていると感じました。松江城周辺、大橋川や宍道湖岸の散策、そして、コンサート会場も全て徒歩圏内、食事処も多く、フロントでお勧めのお店を紹介してくれるので、土地勘がなくても困りません。新設された大浴場は温泉（松江しんじ湖温泉）、ちょっと嬉しいサービス、さっぱりした癖のない泉質でした。もちろん、無料の朝食が自慢のホテルチェーンですが、かなり充実していると感じました。個人的には、大好きなドトールコーヒーがいつでも飲めるのが、とても嬉しいサービスでした。 アクセスは、松江駅から徒歩１２分、大橋川に掛かる新大橋や伊勢宮エリアなどを見ながら、心地よい距離感でしたが、荒天時は便数の多い大橋北詰（ここから徒歩１００ｍ）までバス利用が便利。朝は駅までの無料送迎も利用可能です。駐車場は川と堀に囲まれたエリアの立地のため、ホテル内は台数は限られており、外部駐車場は少し歩きますが無料でした。

Location is about 15 minutes walk from train station, 8 minutes by bus or 5 minutes by taxi. Beautiful hotel with good bath facilities and breakfast. Clean and service was great.

駐車場は目の前のコインパーキングを利用できますが、夕方遅い時間だと満車となり 近くの違う場所を案内されるようです。フロントに申し出れば一晩1000円の利用料となります。 チェックイン後、脇にあるアメニティグッズで必要なものを頂きます。 伊藤園のミネラルウォーター缶をこちらで初めて見ました。嬉しいサービスです。 お部屋は洗い場付き浴槽があるスーペリアを選択。 リノベーションされて新しく余裕のある広さで清潔、ベッドの寝心地も◎。 さらにタオル類が多くバスタオル含め3種、 さらにお風呂場には吸湿性抜群のワッフル生地タオルもあり、 高級ホテル並みの備えで有難かったです。 特筆すべきはお風呂。 洗い場があれば十分でしたが、予想よりも広めで浴槽も大きく深さもあり、 大柄の男性でも満足できるサイズかと思います。 宿泊当日夜は気温が低めでしたのでたっぷりのお湯に浸かって ゆっくりバスタイムを楽しむことが出来ました。 また内部、外部とも音は静かで就寝に差し支えることはありませんでした。 相場より少し高めかもしれませんが、全体的に価格に見合った施設、サービス、 特に浴室と多めのタオルが良かったです。 また松江に来る機会がありましたら利用させて頂きたいと思います。 お世話になり有難うございました。

We stayed at the New Urban Hotel for 2 weeks in October while my husband was in Matsue for business. It is a lovely hotel in an excellent location in the city. I can’t say enough positive comments about the staff, and especially would like to mention Keiko Ueda. She goes above and beyond in making guests feel welcome and she is so helpful. Her English is very good and she repeatedly asked for feedback, did we need anything, was there anything in particular we wanted or wanted to do. All of the other staff are just as helpful, albeit many don’t speak English…however with the help of Google Translate, we had no difficulty. In staying there for 2 weeks, we were a familiar face and we’re always greeted warmly whenever we were in the lobby area. The location is excellent, about a 10 minute walk to Matsue Castle, about 15 minute walk to the Kyomise shopping district, and about 25 minute walk to the JR Matsue Transit Station, which has a wonderful Visitors Center with English speaking staff.. The hotel is directly across from Lake Shinji, and our room faced the lake providing lovely views. There is a walking path along the lake that is very nice and it is a short walk to Sunset Park to view the famous sunsets. Since my husband was working during the days, I was on my own to explore. I never felt uncomfortable or unsafe walking around this beautiful city. The city’s population is about 200K, and Matsue is known for still being “authentic Japan.” There is an on-site onsen at the hotel, which is very nice. There are separate baths for males and females and the hours are quite convenient. The lobby of the hotel has a section of travel amenities that are free to quests. Additionally, the hotel stocks a number of other items for borrowing that you might need, such as iron and ironing board. There is a laundry facility and a convenience store attached to the hotel. My only negative comment would be that the on-site buffet at the restaurant is the same for breakfast, lunch and dinner. But there are many wonderful restaurants in Matsue if you need more variety. If your travels find you going to Matsue, consider staying at the New Urban Hotel, you won’t be disappointed with the everything the hotel offers as well as the location.

I stayed in the capsule part of the hotel. It was nice and clean. Refurbished not long ago. The capsules are rather big, very comfortable. There's an alarm clock, safe, and individual dimmable light. The staff was helpful too. I had a good deal on the nights.

Comfortable modern hotel by Shinji Lake on the edge of Matsue. We were lucky enough to have rooms that faced the lake, with a wonderful view and the ability to watch the local clam fishers every morning. The hotel is adjacent to the Matsue Shinjiko Onsen station, providing easy access to Izumo-Taisha Temple - which is a must see. It's a fair walk to other parts of Matsue, though. The hotel restaurant provides a dinner buffet, which is OK but is more like a canteen.