Hotel berhampiran Bus2alps AG, Matten Bei Interlaken

I loved this place. First of all, it is a nice, modern, clean hotel. Good location. Green and surrounded by rabits and goats. What I liked most is that it’s also a place for the elderly and for those who need support. It was so nice to share the same space with them, to receive a warm “guten morgen” from the other guests and to feel grounded. The staff was always smiling and friendly. I am thankful.

The rooms are clean and the hostel had all facilities. We stayed with our 2 kids and did cooking in the shared kitchen..the kitchen is so big and all equipments, fridge vessels,towels etc are available..and everything is super clean and neat..dining room was so good and big. the luggage room is very cheap and best.overall enjoyed our stay there and the location is before the bus stop and near to railway station..Happily recommend this hostel to everyone. You have more benefits than a hotel. WE can see the peaks from our room..

Very clean room and new amenities. Breakfast was provided! Room was quite small but cozy for 2. Host was friendly. No kettle in the room only can use coffee machine for hot water cooking. (Got coffee smell for my water). Host also recommended a nice local restaurant for us to try cheese fondue. However no lift so if come with bulk luggages need to carry them up 1st and 2nd floor. 😭

Interlaken is a beautiful, quaint little town and the Stella hotel is in a great location close to the Interlaken West train station and near the landing field for paragliding, both of which were great for us. Our room had a stunning view of the mountains! The breakfast was so good with fresh croissants and fruit and a self serve omelette station and espresso machine as well as bacon, sausage and scrambled eggs. The breakfast room is lovely and Jean, the food manager on most days we were there, is a gem. So attentive and sweet. Astrid at the front desk was helpful too. My husband used the small workout area and pool which has glass all around with a lovely view. Our main disappointments were with our room. Though spacious, it was very dated with exposed metal rods supporting shelving and random furniture and an old lamp in the seating area…Not like the website photos. The biggest functional issue is there is no AC. Because it was unseasonably warm for October, we had to leave the glass doors open and could hear all the street noise early in the morning when we were trying to sleep. We requested a fan for white noise (thank you, Astrid) and that helped some. I can’t imagine staying there when it’s warmer. With that said, we were not in our room except to sleep so we still enjoyed all the positives of the food, location and helpful staff.

Friendly and helpful staff except one of the waitresses serving breakfast at the restaurant, who was impolite and arrogant. Room is relatively small but comfortable with perfect view. Delicious breakfast with different varieties. Relatively close to the railway station.

This little hotel was in the middle of Interlaken it was great, the young gentleman on reception was lovely snd spoke great English, he interacted and said hello everytime he saw us. The hotel gives you a bus pass which is great. The room was spotlessly clean, the shower was powerful snd refreshing, the beds were so comfortable matress, duvet, and pillow. We would 100% stay here again.

酒店不論設施還是服務非常好！地理位置也很方便！巴士只需要10分鐘便前往中央車站，附近有不少餐廳選擇及購物的地方，乘搭一個站巴士或步行約700米便有超級市場

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

Ein unvergesslicher Aufenthalt! Die traumhaften Zimmer mit Blick auf die Jungfrau, einfach Weltklasse! Wir sind zutiefst beeindruck - die Liebenswürdigkeit und Freundlichkeit der Mitarbeiter – das ist heutzutage nicht mehr selbstverständlich. Die neuen, mit viel Liebe gestalteten Zimmer und Räume, die Details im ganzen Hause, die Blumenpracht – einzigartig. Küche und Service waren excellent. Wir wünschen dem ganzen Team viele glückliche Gäste. Wir kommen wieder!