Maynooth Campus Apartments

I hate to write bad reviews, but this one got to come out. Just about everything went wrong. I came here for 5 nights in May with my daughter who was attending a seminar at Maynooth University, and my 2 yr old grandchild. We had requested two rooms in a 3 room apartment, one with a double bed for mom and toddler to sleep together (she even called ahead to reiterate the double) and a single for grandma. The apartment had an unfinished feel to it, grey unpainted cement walls and a green dirty floor carpet. To our surprise both rooms had single beds. The person at the reception was a nice lady but didn’t seem to know a solution, no she was not able to give us a key to check if the 3rd room had that sought after double bed, nor find us an extra bed that mom could put next to hers. Yes she would try to reach the manager. We noticed that she was alone, had a long line of check inners, dealing with us and probably other guest issues as well. After a long international travel day with a tired toddler, a grumpy grandma, repeated walks over to reception and waiting we just wanted to go to sleep, so a good enough solution was needed. We discovered a messy storage room in the apt wherein we found a small bedframe on wheels! We moved it next to the single bed. Bravo! Just needed mattress and bed sheets. We walked back to the reception to inquire. This time greeted by a new and more experienced lady. She was able to give us a key to the precious 3rd room and a permission to use it as needed. Oh no the key to that important room did not work. By this time, we were really done with obstacles. After a few calls reception picked up and actually came over (for the first time) to assist. We finally had a single mattress and bed sheets for toddler. The mattress was too long for that small bedframe, but all we wanted was to go to sleep, so we found a a coffee table to support the flapping end. Next discovery on our road of misery was no hot water and no heat. Mom took a cold shower that night, which was not really a shower but more like a knob on the wall that created a spraying mist like a watering system in a yard. Not user friendly for moms with long, thick hair. Next we discovered the barren kitchen. It was missing pots and pans, glasses and coffeemaker, just about nothing was in there. We asked and got a pot and some bowls. Only one of the rooms came with towels, we asked for more and got. We inquired about the heat the next day, it turned out that there was a mounted thermostat on the wall that needed to be turned on. Strangely no one thought of turning it on before our check in, nor inform us of its existence. Promptly at 8:30 AM the next morning a flock of workers and the manager showed up! To install a double bed. Mom politely turned the offer down, having worked all last night to come up with a suitable sleeping arrangement for her and toddler, and having lost all faith in bed arrangements at this place. They insisted. The double bed had to be installed